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Thread: Thunderbird + SugarCRM 5.0.0i

  1. #1
    chrislynch8's Avatar
    chrislynch8 is offline Sugar Community Member
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    Default Thunderbird + SugarCRM 5.0.0i

    Hi,

    I have the Thunderbird Extension for SugarCRM Pro 5.0.0i installed - but its not very functional really is it. I cannot attach emails in my Thunderbird to Cases in the CRM.

    If I leave the search blank and select cases and then do a search it will show me some Accounts, Contacts adn about 6 of my Cases, but not the ones I want to see.

    Have other people used this Plugin successfully - and have been able to attach an email to any case, etc.

    Rgds
    Chris

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Thunderbird + SugarCRM 5.0.0i

    Try this

    In the file "include/nusoap/nusoap.php" around line number 3745 you will see this line
    PHP Code:
    if (strlen($payload) > 1024 && isset($this->headers) && isset($this->headers['accept-encoding'])) { 
    change it to this
    PHP Code:
    if (1==&& strlen($payload) > 1024 && isset($this->headers) && isset($this->headers['accept-encoding'])) { 
    this will effectively turn off the compression of the soap packets. I have seen that work on some systems before.
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  3. #3
    chrislynch8's Avatar
    chrislynch8 is offline Sugar Community Member
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    Default Re: Thunderbird + SugarCRM 5.0.0i

    Quote Originally Posted by kbrill View Post
    Try this

    In the file "include/nusoap/nusoap.php" around line number 3745 you will see this line
    PHP Code:
    if (strlen($payload) > 1024 && isset($this->headers) && isset($this->headers['accept-encoding'])) { 
    change it to this
    PHP Code:
    if (1==&& strlen($payload) > 1024 && isset($this->headers) && isset($this->headers['accept-encoding'])) { 
    this will effectively turn off the compression of the soap packets. I have seen that work on some systems before.
    Thanks,

    But that didn't work. The search still gives the same results.

    Rgds

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