time & date format don't stick

[justin4dti]

We're trying to set the time & date format away from military but the settings do not stick. I'm logged in as admin and going to System Locale Settings. I click Save, browse somewhere else, but return to the Settings page only to find military time still there. We've tried setting the Locale on a per-user basis but this doesn't help the company's main Calendar.

This looks to be a permissions problem but I don't know how much and for what and there's no error messages as far as I can see .... I see the formatting logic in include/time.php that should be behind the Settings page but it's simply not sticking. I had thought this might be a bug in 4.2 so I upgraded them to 4.5. No go; another testing site running Sugar on the same server has the same problem. Could this be an oddity between HSphere and Sugar?

[sacramentojoe]

We're trying to set the time & date format away from military but the settings do not stick. I'm logged in as admin and going to System Locale Settings. I click Save, browse somewhere else, but return to the Settings page only to find military time still there. We've tried setting the Locale on a per-user basis but this doesn't help the company's main Calendar.

This looks to be a permissions problem but I don't know how much and for what and there's no error messages as far as I can see .... I see the formatting logic in include/time.php that should be behind the Settings page but it's simply not sticking. I had thought this might be a bug in 4.2 so I upgraded them to 4.5. No go; another testing site running Sugar on the same server has the same problem. Could this be an oddity between HSphere and Sugar?

I'm pretty sure that the system option is stored to the config_override.php in the docroot.
Make sure that it's writeable.
Also, each user has a time format option.

[justin4dti]

That file is nowhere on this server. A few popped up from:

# locate -i override.php

The user is already got at least rw to the root directory (for their documents) so I added w to their group. Still doesn't stick. I also double checked the db_user used by Sugar; it has ALL privileges so I don't see a problem there.

It would be nice if I could just edit the file and pacify the customer until it's really fixed. This absent-of-error-messages thing is silly.

[justin4dti]

hacked. *evil grin* Forced the format in config.php. There was an array in there with all formatting syntax.

chmod config.php to 777 doesn't fix this via the webpage, so I'm thinking there is indeed some permissions oddity when HSphere installs Sugar on the fly.

[goldfish]

Same issue... chmod config.php appears to make no difference to editing preferences changed via System Settings via Admin in the webpage. Editing the config.php file manually seems the only option. We looked at the source code of the system settings page and found the variables and discovered we could add them manually into config.php and it appeared to work. e.g. found <input type='hidden' name='use_real_names' value='false'> in source and so added 'use_real_names' => true, to the config.php file.