Results 1 to 5 of 5

Thread: Timeout error when viewing Contacts

  1. #1
    sugarhoney is offline Sugar Community Member
    Join Date
    Mar 2008
    Posts
    20

    Default Timeout error when viewing Contacts

    Ok, so I imported my old CRM contact list to sugarcrm using my own custom script. The originally data has over 200K rows. So, that's a lot for the contacts and accounts_contacts table. Now, when I tried to view Contacts in sugarcrm, it gives me this error:


    Notice: Undefined index: in C:\Program Files\Apache2.2\htdocs\sugarce\include\Localizatio n\Localization.php on line 536

    Notice: Undefined index: in C:\Program Files\Apache2.2\htdocs\sugarce\include\Localizatio n\Localization.php on line 536

    Fatal error: Maximum execution time of 60 seconds exceeded in C:\Program Files\Apache2.2\htdocs\sugarce\include\database\My sqlManager.php on line 151


    I tried to copy "set_time_limit(0); // No time limit for this script" in the MsqlManager.php script, but it still gives me the same error. How do I prolong the script?

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
    Join Date
    Jul 2005
    Location
    Los Angeles
    Posts
    4,813

    Default Re: Timeout error when viewing Contacts

    Increase the max_execution_time setting in your PHP.ini setup. Restart your web server after the change and try again.
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  3. #3
    sugarhoney is offline Sugar Community Member
    Join Date
    Mar 2008
    Posts
    20

    Default Re: Timeout error when viewing Contacts

    That would work, but changing my PHP.ini would affect other PHP applications I have on the server. I just want to specifically run sugarcrm without any timeout.

  4. #4
    DragonflyMaster is offline Sugar Community Member
    Join Date
    Dec 2007
    Location
    Rimini, Italy
    Posts
    1,421

    Default Re: Timeout error when viewing Contacts

    Quote Originally Posted by sugarhoney
    Ok, so I imported my old CRM contact list to sugarcrm using my own custom script. The originally data has over 200K rows.
    Hi,
    have you tried importing just a few of your previous CRM data?
    I bet you would get the same error, If you tried with about 10.
    I think there is something with that "Undefined index" notice.
    What do you think the cookie monster eats ?

  5. #5
    Angel's Avatar
    Angel is offline Sugar Community Member
    Join Date
    Jul 2005
    Location
    Los Angeles
    Posts
    4,813

    Default Re: Timeout error when viewing Contacts

    You might be able to do it via an .htaccess file. See the following: http://php.net/manual/en/configuration.changes.php
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 14
    Last Post: 2006-08-18, 04:07 PM
  2. Error 500 when viewing contacts / accounts etc...
    By JBSM in forum General Discussion
    Replies: 2
    Last Post: 2005-10-06, 08:21 AM
  3. viewing list of contacts under account
    By carlatpg in forum Help
    Replies: 1
    Last Post: 2005-09-19, 11:48 PM
  4. Viewing other peole's contacts
    By sromanski in forum General Discussion
    Replies: 0
    Last Post: 2005-08-25, 08:43 PM
  5. Replies: 4
    Last Post: 2005-07-25, 07:41 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •