Timeout settings

[fabravo]

I am trying to extend the time out setting for Sugar Open Source (3.5.1e) with no success. I have tried everything I can think of and am still not able to keep a session active for longer than a short period of time (don't know exactly how long the session is staying active for, but it's not more than 20 minutes). I have users who login and then leave their computer. They want to be able to do this without re-logging in each time.

The last think I have tried is to add this command to the .htaccess file on my server:
php_value session.gc_maxlifetime 14400

There must be a setting within Sugar, however, that kills out the session sooner than the 14400 seconds I have set. Obviously, this is a time consuming testing process because I have to wait some period of time each time I try something new.

Help!!!!

Thanks in advance!

\frank

[jacobmendoza]

Sugar uses the PHP session mechanism. Session timeouts are set in the php.ini file.

[pblag]

Hi!

I think that you have to update file:

modules/Configurator/EditView.php

there should be code like following

//$javascript->addFieldRange("system_session_timeout", "int", $mod_strings['SESSION_TIMEOUT'], TRUE, "", 0, $ini_session_val);

replace $ini_session_val with time in second and you'll be able to change session time directly from Admin/System Settings


corrected code should be like this:

$javascript->addFieldRange("system_session_timeout", "int", $mod_strings['SESSION_TIMEOUT'], TRUE, "", 0, 80000);

[roblaus]

Frank,

The timeout change from 1440 to say 3000 did the trick for me. Did you restart Apache?

rgds
rl

[pblag]

Hi!

Previous post can help you if your php session timeout bigger than SugarCRM session time out and you needn't restart the apache.

in other situation you have to update php.ini file and after that you have to restart the web server.

[hkphooey]

This session timeout doesn't seem to be working for me. Basically the session never times out. I'm running 4.51 on Centos 4.4 based on the bitrock installer.

I've tried altering the session.gc_maxlifetime value eg to 1500. I look at phpinfo() and the old session value is in place. I restart apache and the new session value is reinstated. However the session still never times out.

My suspicion was that there was some communication between my client and the server which I wasn't aware of that was keeping the session alive, eg some AJAX stuff. I've tried capturing the traffic with

tcpdump -vv dst port 443 and host xxx.xxx.xxx.xxx

This captures traffic when I load pages manually, but there is no traffic at all when I leave the connection idle. Yet still the session doesn't time out.

Anyone got any clues? If I delete all the sess* files from /tmp, then I'm timed out immediately. Is it possible that this directory is not being cleaned out by php? Maybe some kind of permisison issue?

[pblag]

Hi!

As i know the SugarCRM 4.5.1b version doesn't have Session functionality

Does anyone know something about this situation?