TinyMCE and Images for Email campaigns

[matthewboh]

I'm running 5.0.0c and trying to create a email template for a Campaign. I want to insert an image, but TinyMCE keeps changing it to a relative URL which doesn't work in the email.

I found some information about changing the default for relative URLs to absolute URL's in the TinyMCE forums, but when I do that, it breaks my Tracking Links.

How can I get both to work?

Right now, I thankfully have two domain names pointing to the same site, so I am just using the different domain name so TinyMCE won't strip out the domain name.

[jeremy]

Thanks for the tip. I should have thought on that solution on my own! We can only hope this will be fixed as explaining every hack to the users that need to use the system is becoming very tedious.

[jeremy]

Well I think I spoke to soon. When I use another domain it keeps the proper url in the image under TinyMCE, but when I send the campaign email out it strips the later part of the url and adds in cid: before the images name like so:

http://images.domain.com/crm/cache/images/bottom.jpg

to

http://images.domain.com/crm/cid:bottom.jpg

which obviously won't work.

[matthewboh]

Yeah - I'm using linked images instead of embedded ones like you are.

[grimlock]

I found the fix for this here on the forums, all you have to do is put in the IP Address of your server and Sugar won't kill the URL, i.e. http://192.168.1.101/mypic.gif. The only draw back to this is if you're on a shared web host and I've provided a solution to that below.

A long term solution is to use a free image hosting service that allows you to access your image by IP Address. This works with Flickr no problem, to get it to work, create a flickr account, upload your image, in Flickr make sure to view the image at its full resolution and right click the image and select properties. From the properties sheet select the TDL i.e. farm4.static.flickr.com, open a command prompt, and type in ping farm4.static.flickr.com, grab the IP Address given back from ping, now open TinyMCE and insert the full path to the image http://67.195.19.64/3014/2645328074_85a5f19c07.jpg?v=0 and it will work like a champ.

Thanks,

Grim

[smeranda]

This isn't working either, TinyMCE is also stripping the IP address. I have submitted a bug request. http://www.sugarcrm.com/crm/index.ph...b-48e26976709a

[conga3]

Look here : {sugar}/include/javascript/tiny_mce.js

Line 183

		this._def("convert_urls", true);

Set this to false

		this._def("convert_urls", false);

Clear your browser cache to reload JS, and solution fixed.

[roastedbean]

Thanks! When I used ip number in url the image was shown properly.