Tip - call types in the History subpanel

[netron]

sugar 4.5.1

if only "Held" or "Not Held" call types are being displayed in your History subpanel, just edit

modules/Calls/subpanels/ForHistory.php

comment out the line:
'where' => "(calls.status='Held' OR calls.status='Not Held')",

so that it looks like this:
//'where' => "(calls.status='Held' OR calls.status='Not Held')",


if you have expanded the range of call status types (such as "Engaged", "Answered", "Wrong number" etc etc) these call status types will now be displayed in the History subpanel of a Lead detailview.

[kuske]

Very useful, I think, thank you very much.

hk