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Thread: Top Hover menu invisible

  1. #1
    alex weber is offline Junior Member
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    Default Top Hover menu invisible

    During one of our updates to Sugar (as we promote from dev, to testing, to production) the top hovering blue menu (only in Sugar 6) became invisible. This is the
    free-estimate where you can create an organization, contact, task, etc. Is there a missing image that is used in the background of that menu?

    Thanks for the help,
    Last edited by alex weber; 2011-06-23 at 07:57 AM.

  2. #2
    ashdwi1's Avatar
    ashdwi1 is offline Sugar Community Member
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    Default Re: Top Hover menu invisible

    can you please post a screenshot here?
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  3. #3
    eitrix's Avatar
    eitrix is offline Sugar Community Member
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    Default Re: Top Hover menu invisible

    with apc sometimes this happens but with no cache refresh in browser it comes back. Give more info
    CRM Software Engineer
    Eontek - www.eontek.rs

  4. #4
    new_guy is offline Junior Member
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    Question Re: Top Hover menu invisible

    Hello we are also missing the background image from the hovering menu (SugarCRM 6.2 CE). I have installed and reinstalled the theme it is still not showing up. All the files and directories have proper permissions. If anyone can help to fix that bug, many thanks ahead if time. It simply drives us crazy.

    Take a look at this thread, it has the graphic image that will help you better to understand what I'm talking about - http://www.sugarcrm.com/forums/f165/...6-2-0-a-72688/


    P.S. Another interesting fact came up. We have installed another copy of the Sugar 6.2 CE in the the root of our domain, a level up from our sub-domain account (where our original version of SugarCRM is located and the one we want to use) while sharing one database. The version that resides in sub-domain started to look how it should be no missing graphics, etc. on the other hand the root version now has the same problem as described previously. Has anyone experienced anything like this? We really need to fix that issue as soon as possible, any help or direction is VERY MUCH appreciated.
    Last edited by new_guy; 2011-08-17 at 12:39 AM.

  5. #5
    rodnikosh Guest

    Exclamation Re: Top Hover menu invisible

    Has anyone solved this problem ?
    i have the same problem with 6.4.3 version on ie9 and firefox 11.... no visible tabs when pointing on them with the mouse pointer.

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