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Thread: TRACKER URLs show all the ugly details in campaign emails

  1. #1
    ccinaz is offline Junior Member
    Join Date
    Jun 2010
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    4

    Default TRACKER URLs show all the ugly details in campaign emails

    I just recently installed 6.0 and I am very new to Sugar. Trying to create and send out email campaigns. Here is the platform:

    Version 6.0.0RC1 (Build 3812)
    Running on Windows Server 2003 with
    IIS
    MS SQL
    Echange Server as email

    I am able to generate and send out emails but the tracker URLs, rather than showing the text name that I entered in when I create them, show all the ugly details of the link - here's an example:

    http://xxxx.com/sugarcrm/index.php?e...3-4c1a7b95135b

    The links work and properly un-subscribe the user or direct them to a different URL but I would think that the visual that appears to the recipient would be the name of the TRACKER URL that I created - such as "Remove Me" or "Click Here", etc.

    Does anyone have any thoughts on how to "hide" the ugly details of the tracker url?

    Thanks in advance for any advice.

    Curt

  2. #2
    ccinaz is offline Junior Member
    Join Date
    Jun 2010
    Posts
    4

    Default Re: TRACKER URLs show all the ugly details in campaign emails

    I found the solution through trial and error -

    When creating an email template using the wizard when you insert a URL link the name of the link that you created is surrounded by braces "{link text}"

    If you delete the braces from the link text before clicking the [Insert URL Reference] button then the email when sent just shows the link text, not the actual link data. You can also retype the link text to something completely different before inserting it into the email template.

    Curt

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