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Thread: Transferred sugar to new server and it outputs garbled text

  1. #1
    audiopleb is offline Sugar Community Member
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    Default Transferred sugar to new server and it outputs garbled text

    Hi,

    I'm trying to transfer my sugar install from a linux server to a mac. I've transferred it all over correctly with regards to settings but when i view the crm on the new server it just outputs garbled text. If i change the database connection settings password to an invalid one i get a message that tells me that it cannot connect to the db so the system works to a certain extent.

    If anyone could shed some light on this that would be great.

    I'm running 5.2.0c and i transferred the database UTF-8 to UTF-8 so it shouldn't be the encoding at fault.

    Thank you.
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  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Transferred sugar to new server and it outputs garbled text

    You are using a version of PHP that is incompatible with your version of Sugar.

    See here for a list of supported versions: http://www.sugarcrm.com/crm/products...tforms/52.html

    You need to either downgrade PHP or upgrade Sugar. There are also some messages floating around this forum relating a code modification one can apply that will correct the problem.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    audiopleb is offline Sugar Community Member
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    Default Re: Transferred sugar to new server and it outputs garbled text

    Oh that looks exactly like the problem!

    Thank you very very much indeed!!

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