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Thread: Trouble moving to new server

  1. #1
    STG
    STG is offline Member
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    Default Trouble moving to new server

    Accounts seem to be there on the Accounts screen but when I click one nothing shows up.
    I have created several custom fields under Accounts
    I'm looking for clear instructions on how to restore to my new server.

    Server1: ubuntu
    Faststacker install 5.1.0 upgraded to 5.1.0a
    Mysql Port 3307
    Apache2 81
    Several Custom Fields were created under Accounts
    Data Base was backuped up using phpmyadmin
    /opt/Sugarcrm-5.1.0 was backed up

    Server2 Ubuntu
    Faststacker install 5.1.0a
    Mysql port 3306
    Apache 80
    Data Base was restored using phpmyadmin
    I have tried restoring several different directories under /opt/sugarcrm5.1.0 but with no luck.

    Thanks,
    Rick

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Trouble moving to new server

    Hi Rick

    Edit the config.php into new server and update the site_url attribute and any other which refers to the old server.
    Make sure the sugarcrm folder is writable recursively by the user under which apache is running.
    Go to Admin -> Repair -> Quick Repair and Rebuild.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    STG
    STG is offline Member
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    Default Re: Trouble moving to new server

    Thanks for the quick response.

    What folders should I be coping over to the new server? The entire directory including the /opt/sugarcrm-5.1.0?

    Thanks again,
    Rick

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Trouble moving to new server

    Hi Rick

    Exactly!
    This way you are going to send to new server all information in both system and database.
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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