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Thread: Trouble on Step 2

  1. #1
    sdinvestor2k is offline Junior Member
    Join Date
    May 2007
    Posts
    1

    Default Trouble on Step 2

    PHP Version OK (ver 4.3.11 )
    I keep getting these two errors and can't find anything on what to do about them. Anyone know what I need to do?

    MySQL Database OK

    MB Strings Module Not found: SugarCRM will not be able to process multi-byte characters. This will impact receiving emails in character sets other than UTF-8.

    XML Parsing OK
    PHP Safe Mode Turned Off OK
    PHP Allow Call Time Pass Reference Turned Off Allow Call Time Pass Reference is On (this should be set to Off in php.ini)
    PHP Memory Limit >= 32M OK (Unlimited)
    Writable SugarCRM Configuration File (config.php) OK
    Writable Custom Directory OK
    Writable Modules Sub-Directories and Files OK
    Writable Data Sub-Directories OK
    Writable Cache Sub-Directories OK
    Writable Session Save Path (/tmp) OK
    Optional Components Status

    IMAP Module Not found: InboundEmail and Campaigns (Email) require the IMAP libraries. Neither will be functional.

    cURL Module OK
    ZLIB Compression Module OK

  2. #2
    egork is offline Sugar Community Member
    Join Date
    Nov 2006
    Location
    Duesseldorf, Germany
    Posts
    50

    Default Re: Trouble on Step 2

    Have you checked in php.ini whether you have those modules included?
    Have you checked whether your php.ini is the one that is being picked up by SugarCRM environment?

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