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Thread: Unable to add Users after upgrade to 6.1.0

  1. #1
    Brendon74 is offline Junior Member
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    Jan 2011
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    Default Unable to add Users after upgrade to 6.1.0

    Sugar Version Version 6.1.0 (Build 5389)
    Sugar Edition Community edition
    Category admin/usermanagment
    Operating System centos
    Database MySQL
    Web Server . Apache

    After upgrading to 6.1.0 from 5.1.0. ( a long and not so easy process). And then moving to a new set of hardware. Everything is now working as far as my old data being there including all custom forms etc.

    BUT when i try to add a new user i get this response:-

    Server error.

    The website encountered an error while retrieving http://***.***.***.***/sugarcrm/index.php. It may be down for maintenance or configured incorrectly.

    I have searched and searched and i can not find a resolution for this.
    Please help.

    Reagrds

    Brendon

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    8,335

    Default Re: Unable to add Users after upgrade to 6.1.0

    Do you have custom fields on Users module?
    Do you have access to error log of apache?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
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