Results 1 to 6 of 6

Thread: Unable to configure email settings

  1. #1
    erikcw is offline Sugar Community Member
    Join Date
    Dec 2005
    Posts
    11

    Default Unable to configure email settings

    I'm trying to setup my email account. I've tried pop and imap and I keep getting the same error when I click the test button:
    Test Settings
    Unable to create selectable TCP socket (1120 >= 1024)

    Please check your settings and try again.
    What is the source of the problem?

    Thanks!
    Erik

    OS: CENTOS 4.5
    Sugar Community 5.1a
    Apache 2 (cpanel)
    php 5.2.4
    mysql 5.0.51a

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Jul 2006
    Location
    São Paulo - Brazil
    Posts
    8,335

    Default Re: Unable to configure email settings

    Hi Erik

    Ask kuske.
    He is the Email Settings expert.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    kuske's Avatar
    kuske is offline Sugar Community Member
    Join Date
    Oct 2007
    Location
    Germany
    Posts
    2,597

    Default Re: Unable to configure email settings

    It is your firewall, where ever it may be...

    The message "Unable to create selectable TCP socket (1120 >= 1024)" says clearly that the firewall does not allow the opening of ports greater than 1024. Check the firewall settings.
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  4. #4
    erikcw is offline Sugar Community Member
    Join Date
    Dec 2005
    Posts
    11

    Default Re: Unable to configure email settings

    Quote Originally Posted by kuske
    It is your firewall, where ever it may be...

    The message "Unable to create selectable TCP socket (1120 >= 1024)" says clearly that the firewall does not allow the opening of ports greater than 1024. Check the firewall settings.
    We tried disabling the firewall, still the same issue... Could it be anything else?

  5. #5
    kuske's Avatar
    kuske is offline Sugar Community Member
    Join Date
    Oct 2007
    Location
    Germany
    Posts
    2,597

    Default Re: Unable to configure email settings

    I found the following DEBIAN bug posting:

    http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=478193

    perhaps an upgrade of php imap module would solve the problem...
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  6. #6
    ppsm is offline Senior Member
    Join Date
    Jan 2010
    Posts
    43

    Default Re: Unable to configure email settings

    Same problem here. More than 1 year has passed. Could anyone solve the problem by an update of the imap module?

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. HOW-TO guide for Email Campaigns.
    By agupta in forum Marketing/Campaign Management
    Replies: 146
    Last Post: 2012-01-31, 03:08 PM
  2. Replies: 20
    Last Post: 2010-07-15, 08:32 PM
  3. email marketing feature requests
    By maxsutter in forum Feature Requests
    Replies: 1
    Last Post: 2008-10-11, 10:19 AM
  4. Working with campaings
    By lopes80andre in forum Marketing/Campaign Management
    Replies: 2
    Last Post: 2008-05-16, 07:43 AM
  5. 4.5.1 can't overwrite inbound email settings?
    By sscalzo in forum Installation and Upgrade Help
    Replies: 8
    Last Post: 2007-10-03, 08:52 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •