Unable to edit My Meetings Dashlet

[dougc]

I am testing upgrading our Sugar CE from 6.0.0 to 6.1.2. So far it seems to be going well but one issue that has come up is that I am unable to edit the My Meetings dashlet. After finding the problem in the test installation, I tested in our current install and found the issue there as well

When the pencil icon for edit dashlet is clicked, instead of the edit dashlet window, there is just a box with the error message 'There was an error handling this request.'

Our Sugar is running on an Ubuntu server, I have taken over its care after someone else left our company so I am not very familiar with the operations of it yet and have no idea how to begin troubleshooting this.

We have a nearly blank installation of Sugar that we have used as a test bed for importing data on the same server. Currently it has Sugar CE 6.0.3. The database is nearly empty (just some imported accounts) and no modifications have been made to modules or any other components. In that instance of Sugar the edit My Meetings dashlet does work just fine. Not sure if that's relevant information.

Any assistance would be appreciated.

[andopes]

It may be a php issue on ajax call.
Follow the tips at my first post here.

Cheers

[dougc]

I installed Firebug and enabled the tabs mentioned. When I try to edit the dashlet with firebug open, one line (error?) shows up in the console tab of firebug. The line is an address and when I click the plus next to it, I get this body of text that appears in the response tab.

Notice: Undefined index: set_complete in /var/www/Sugar/include/Dashlets/DashletGeneric.php on line 201

Notice: Undefined index: vname in /var/www/Sugar/include/Dashlets/DashletGeneric.php on line 205

Notice: Undefined index: name in /var/www/Sugar/include/generic/LayoutManager.php on line 223
result = {"header":"My Meetings : Options","body":"\n\n<div>\n<form action='index.php' id='configure_81fca0a5-6ff4-8bfc-b5a9-4d76b08053d2' method='post' onSubmit='SUGAR.mySugar.setChooser(); return SUGAR.dashlets.postForm(\"configure_81fca0a5-6ff4-8bfc-b5a9-4d76b08053d2\", SUGAR.mySugar.uncoverPage);'>\n<input type='hidden' name='id' value='81fca0a5-6ff4-8bfc-b5a9-4d76b08053d2'>\n<input type='hidden' name='module' value='Home'>\n<input type='hidden' name='action' value='ConfigureDashlet'>\n<input type='hidden' name='configure' value='true'>\n<input type='hidden' name='to_pdf' value='true'>\n<input type='hidden' id='displayColumnsDef' name='displayColumnsDef' value=''>\n<input type='hidden' id='hideTabsDef' name='hideTabsDef' value=''>\n<input type='hidden' id='dashletType' name='dashletType' value='' \/>\n\n<table cellpadding=\"0\" cellspacing=\"0\" border=\"0\" width=\"100%\" class=\"edit view\">\n\t<tr>\n <td scope='row'colspan='4' align='left'>\n \t<h2>General<\/h2>\n <\/td>\n <\/tr>\n <tr>\n\t <td scope='row'>\n\t\t Title\n <\/td>\n <td colspan='3'>\n <input type='text' name='dashletTitle' value='My Meetings'>\n <\/td>\n\t<\/tr>\n <tr>\n\t <td scope='row'>\n\t\t Display Rows\n <\/td>\n <td colspan='3'>\n <select name='displayRows'>\n\t\t\t\t<option label=\"1\" value=\"1\">1<\/option>\n<option label=\"3\" value=\"3\">3<\/option>\n<option label=\"5\" value=\"5\" selected=\"selected\">5<\/option>\n<option label=\"10\" value=\"10\">10<\/option>\n\n \t<\/select>\n <\/td>\n <\/tr>\n <tr>\n <td colspan='4' align='center'>\n \t<table border='0' cellpadding='0' cellspacing='0'>\n \t<tr><td>\n\t\t\t <div id=\"edit_tabs\" style=\"\"> <table cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n \n <tr>\n <td>&nbsp;<\/td>\n <td scope=\"row\" id=\"chooser_display_tabs_text\" align=\"center\"><nobr>Display Columns<\/nobr><\/td> <td>&nbsp;<\/td>\n <td scope=\"row\" id=\"chooser_hide_tabs\" align=\"center\"><nobr>Hide Columns<\/nobr><\/td><td>&nbsp;<\/td><\/tr><tr><td valign=\"top\" style=\"padding-right: 2px; padding-left: 2px;\" align=\"center\"><a onclick=\"return SUGAR.tabChooser.up('display_tabs','display_tabs', 'hide_tabs');\"><img src=\"themes\/Sugar5\/images\/uparrow_big.gif?c=1\" width=\"13\" height=\"13\" border=\"0\" style=\"margin-bottom: 1px;\" alt=\"\" \/><\/a><br>\n <a onclick=\"return SUGAR.tabChooser.down('display_tabs','display_tabs ','hide_tabs');\"><img src=\"themes\/Sugar5\/images\/downarrow_big.gif?c=1\" width=\"16\" height=\"16\" border=\"0\" style=\"margin-top: 1px;\" alt=\"\" \/><\/a> <\/td> \n <td align=\"center\">\n <table border=\"0\" cellspacing=0 cellpadding=\"0\" align=\"center\">\n <tr>\n <td id=\"display_tabs_td\" align=\"center\">\n <select id=\"display_tabs\" name=\"display_tabs[]\" size=\"5\" multiple=\"multiple\" style=\"width: 150px;\"><option value='set_complete'>Close<\/option><option value='name'>Subject<\/option><option value='parent_name'>Related to<\/option><option value='date_start'>Start Date<\/option><\/select><\/td>\n <\/tr>\n <\/table>\n <\/td><td valign=\"top\" style=\"padding-right: 2px; padding-left: 2px;\" align=\"center\"><a onclick=\"return SUGAR.tabChooser.right_to_left('display_tabs','hid e_tabs', '5', '5', '6');\"><img src=\"themes\/Sugar5\/images\/leftarrow_big.gif?c=1\" width=\"16\" height=\"16\" border=\"0\" style=\"margin-right: 1px;\" alt=\"\" \/><\/a><a onclick=\"return SUGAR.tabChooser.left_to_right('display_tabs','hid e_tabs', '5', '5');\"><img src=\"themes\/Sugar5\/images\/rightarrow_big.gif?c=1\" width=\"16\" height=\"16\" border=\"0\" style=\"margin-left: 1px;\" alt=\"\" \/><\/a><\/td>\n <td id=\"hide_tabs_td\" align=\"center\">\n <select id=\"hide_tabs\" name=\"hide_tabs[]\" size=\"5\" multiple=\"multiple\" style=\"width: 150px;\"><option value=\"duration\">Duration<\/option><option value=\"status\">Status<\/option><option value=\"date_entered\">Date Created<\/option><option value=\"date_modified\">Date Modified<\/option><option value=\"created_by\">Created By<\/option><option value=\"assigned_user_name\">User<\/option><\/select><\/td><td valign=\"top\" style=\"padding-right: 2px; padding-left: 2px;\" align=\"center\"><script>var object_refs = new Object();object_refs['hide_tabs'] = document.getElementById('hide_tabs');<\/script><script>\n object_refs['display_tabs'] = document.getElementById('display_tabs');\n <\/script><\/tr>\n <\/table>\n\t\t <\/td>\n\t\t <\/tr><\/table>\n\t <\/td> \n\t<\/tr>\n\t<tr>\n <td scope='row'colspan='4' align='left'>\n\t <br>\n \t<h2>Filters<\/h2>\n <\/td>\n <\/tr>\n <tr>\n\t <td scope='row'>\n Only My Items\n <\/td>\n <td>\n <input type='checkbox' checked name='myItemsOnly' value='true'>\n <\/td>\n <\/tr>\n <tr>\n <td scope='row' valign='top'>\n Subject:\n <\/td>\n <td valign='top' style='padding-bottom: 5px'>\n <input type=\"text\" size=\"20\" value=\"\" name=\"name\">\n <\/td>\n <td scope='row' valign='top'>\n Start Date:\n <\/td>\n <td valign='top' style='padding-bottom: 5px'>\n <select name='type_date_start'>\n<OPTION value=' '>-none-<\/OPTION>\n<OPTION value='TP_today'>Today<\/OPTION>\n<OPTION value='TP_yesterday'>Yesterday<\/OPTION>\n<OPTION value='TP_tomorrow'>Tomorrow<\/OPTION>\n<OPTION value='TP_this_month'>This Month<\/OPTION>\n<OPTION value='TP_this_year'>This Year<\/OPTION>\n<OPTION value='TP_last_30_days'>Last 30 Days<\/OPTION>\n<OPTION value='TP_last_7_days'>Last 7 Days<\/OPTION>\n<OPTION value='TP_last_month'>Last Month<\/OPTION>\n<OPTION value='TP_last_year'>Last Year<\/OPTION>\n<OPTION value='TP_next_30_days'>Next 30 Days<\/OPTION>\n<OPTION value='TP_next_7_days'>Next 7 Days<\/OPTION>\n<OPTION value='TP_next_month'>Next Month<\/OPTION>\n<OPTION value='TP_next_year'>Next Year<\/OPTION><\/select>\n <\/td>\n <\/tr><tr>\n <td scope='row' valign='top'>\n Date Created\n <\/td>\n <td valign='top' style='padding-bottom: 5px'>\n <select name='type_date_entered'>\n<OPTION value=' '>-none-<\/OPTION>\n<OPTION value='TP_today'>Today<\/OPTION>\n<OPTION value='TP_yesterday'>Yesterday<\/OPTION>\n<OPTION value='TP_tomorrow'>Tomorrow<\/OPTION>\n<OPTION value='TP_this_month'>This Month<\/OPTION>\n<OPTION value='TP_this_year'>This Year<\/OPTION>\n<OPTION value='TP_last_30_days'>Last 30 Days<\/OPTION>\n<OPTION value='TP_last_7_days'>Last 7 Days<\/OPTION>\n<OPTION value='TP_last_month'>Last Month<\/OPTION>\n<OPTION value='TP_last_year'>Last Year<\/OPTION>\n<OPTION value='TP_next_30_days'>Next 30 Days<\/OPTION>\n<OPTION value='TP_next_7_days'>Next 7 Days<\/OPTION>\n<OPTION value='TP_next_month'>Next Month<\/OPTION>\n<OPTION value='TP_next_year'>Next Year<\/OPTION><\/select>\n <\/td>\n <td scope='row' valign='top'>\n \n <\/td>\n <td valign='top' style='padding-bottom: 5px'>\n -- Not Implemented --\n <\/td>\n <\/tr>\n <tr>\n\t <td colspan='4' align='right'>\n\t <input type='submit' class='button' value='Save'>\n\t <\/td> \n\t<\/tr>\n<\/table>\n<\/form>\n<\/div>"}

[andopes]

It seems to be some issues at Meetings vardefs and language, and these issues is echoing php NOTICEs which are mis interpreted by javascript.
Try to edit php.ini and update error_reporting to:

error_reporting = E_ALL & ~E_NOTICE

Restart apache and try again.

Regards

[dougc]

I will give that a try when I get a chance today. Appreciate the help!

[dougc]

I made that change to the php.ini file and it appears to have resolved the issue in both instance of Sugar. Thanks again for your help!