Unable to reset user password

[hsls]

I'd like to enable another user to access our databse under their own user name so they can have their own reminders set up.
When I go to reset the password, I get this message
"System is unable to process your request. Please check: -SMTP Server URL and Port -SMTP Username and SMTP Password -Recipient Email Address -Your server status"
Not sure what it means - would you be able to help?

Version 6.0.3 hosted on Linux server

[davidboris]

Hello,

Check email settings from Admin > Email Settings

[gmichael7]

I just installed Sugar CRM CE 6.0 and under Users> Add New Users> there is no place to MANUALLY enter a password for a new user. I've tried the Password Management tab also- no solution. Am I missing a field in my New User entry?

This is very frustrating!

[jabhawk]

Same here, it used to be there but is gone now. I am trying to get our forgot password emails to work but no luck. At least the admin account still works.

Jon

[Angel]

Click Admin > Password Management and disable the options to auto generate password and that should enable the manual password assignment feature.