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Thread: Unable to see or upload Modules

  1. #1
    mwiley is offline Junior Member
    Join Date
    Nov 2008
    Posts
    1

    Unhappy Unable to see or upload Modules

    Using the community edition of Sugar. Just installed the patch to 5.0.1b I am not able to load any modules. After trying to upload the module I ge this error from Sugar: The uploaded file is not compatible with this version of Sugar: 5.1.0b
    The file gets uploaded to the Sugar Server as I see it in the cache/uploads directory.

    In the logs I see this error:

    Thu Nov 6 11:35:03 2008 [4032][ea7a0328-05cb-4d41-a2c1-4873bf2fd60d][INFO] Query:SELECT * FROM upgrade_history WHERE type IN ('module')
    Thu Nov 6 11:35:03 2008 [4032][ea7a0328-05cb-4d41-a2c1-4873bf2fd60d][INFO] Query Execution Time:0.000282049179077
    Thu Nov 6 11:35:04 2008 [4032][ea7a0328-05cb-4d41-a2c1-4873bf2fd60d][FATAL] HTTP Error: no data present after HTTP headers
    Thu Nov 6 11:35:04 2008 [4032][ea7a0328-05cb-4d41-a2c1-4873bf2fd60d][FATAL] HTTP/1.1 100 Continue

    HTTP/1.0 500 Internal Server Error
    Date: Thu, 06 Nov 2008 18:35:10 GMT
    Server: Apache/2.2.3 (CentOS)
    Set-Cookie: PHPSESSID=cjm281hb1lc6s03hfs32saht91; path=/
    Expires: Thu, 19 Nov 1981 08:52:00 GMT
    Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
    Pragma: no-cache
    Content-Length: 0
    Connection: close
    Content-Type: text/html; charset=UTF-8


    Thu Nov 6 11:35:04 2008 [4032][ea7a0328-05cb-4d41-a2c1-4873bf2fd60d][DEBUG] End SugarDepot Login
    Thu Nov 6 11:35:04 2008 [4032][ea7a0328-05cb-4d41-a2c1-4873bf2fd60d][FATAL] HTTP Error: no data present after HTTP headers
    Thu Nov 6 11:35:04 2008 [4032][ea7a0328-05cb-4d41-a2c1-4873bf2fd60d][FATAL] HTTP/1.0 500 Internal Server Error
    Date: Thu, 06 Nov 2008 18:35:11 GMT
    Server: Apache/2.2.3 (CentOS)
    Set-Cookie: PHPSESSID=4a90rbf9lrpalgfmja7mr83eb7; path=/
    Expires: Thu, 19 Nov 1981 08:52:00 GMT
    Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
    Pragma: no-cache
    Content-Length: 0
    Connection: close
    Content-Type: text/html; charset=UTF-8

  2. #2
    Dustin10 is offline Member
    Join Date
    Jun 2007
    Posts
    5

    Default Re: Unable to see or upload Modules

    I am seeing this same behavior. I have attempted to open up permissions on the installation to see if that is the issue to no avail. It doesn't appear that my PHP.ini would be getting in the way (the module is only 27k). We have tested the module loading process from other installations on other systems, so it probably something in our environment.

    DJS

  3. #3
    Dustin10 is offline Member
    Join Date
    Jun 2007
    Posts
    5

    Default Re: Unable to see or upload Modules

    After a bit more digging around, I'm finding that the error messages "HTTP/1.0 500 Internal Server Error" above appear while loading the module loader page. This is before I attempt to upload the module. Just a bit more info.

    Thanks,
    DJS

  4. #4
    Dustin10 is offline Member
    Join Date
    Jun 2007
    Posts
    5

    Default Re: Unable to see or upload Modules

    We found out what the issue was on our side causing this problem. For some reason the system was having issues chmod'ing the temp directory before unziping the package for installation.

    One of our engineers (Thanks Nate!) found that adding the following to the config.php solved the issue:

    Code:
     'default_permissions' =>
           array (
           'dir_mode' => 1528,
           'file_mode' => 432,
           'user' => '',
           'group' => '',
          ),
    The comments in the code said that Sugar should assume a value for chmod'ing if this is not present, but that wasn't the case.

    Cheers,
    Dusty

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