Unable to send the email campaigns

[shivaranjani]

Hello,
Greetings!
I am using sugar pro.5.2.1. I have recently upgraded my sugar to 5.5.2 version. I have configured the email settings. I am able to send emails from normal emails module. When I try to send a campaigns all of those get accommodated in the queued list. When I try to send them manually, still they are not sent out.

Version:- sugarcrm Pro 5.5.2
OS:- Linux
PHP:-5.2
Mysql:- 5.2
Apache:-2.2

When checked in the log file the following is the update:-

Wed Jun 30 11:52:03 2010 [9716][15c3941d-5d74-4f1d-b6a7-fbf06c8a45e8][INFO] Query Execution Time:0.00024604797363281
Wed Jun 30 11:52:03 2010 [9716][15c3941d-5d74-4f1d-b6a7-fbf06c8a45e8][DEBUG] Module:EmailMan using file: index
Wed Jun 30 11:52:03 2010 [9716][15c3941d-5d74-4f1d-b6a7-fbf06c8a45e8][INFO] Query:SELECT id FROM teams WHERE associated_user_id = '15c3941d-5d74-4f1d-b6a7-fbf06c8a45e8'
Wed Jun 30 11:52:03 2010 [9716][15c3941d-5d74-4f1d-b6a7-fbf06c8a45e8][INFO] Query Execution Time:0.00037312507629395
Wed Jun 30 11:52:03 2010 [9716][15c3941d-5d74-4f1d-b6a7-fbf06c8a45e8][INFO] Query:INSERT INTO tracker (monitor_id,user_id,module_name,team_id,date_modif ied,action,session_id ) VALUES ( '9447a4ca-7973-8531-e557-4c2b8459b20a','15c3941d-5d74-4f1d-b6a7-fbf06c8a45e8','EmailMan','71c8566a-a684-6591-ce0f-4c09e1dfb4a1','2010-06-30 17:52:03','index','3pej49ie2n46ak9vbsmel5qmo0')


Can any one share their valuable ideas to solve this. Thanks in advance for your time.

Regards,
ShivaRanjani

[agcopley]

Hi checkout this thread.

http://www.sugarcrm.com/forums/showthread.php?t=39025

Rgds
Andrew