unable to send email on sugarcrm Version 5.2.0c (Build 5505)

[sokka888]

I have this email issue that I'm trying to fix but cannot fix for very long time now.
I guess its the cron issue, but Im not sure.

Some background:

I'm very new to SugarCRM, I've installed the latest version Version 5.2.0c (Build 5505) on Linux server.

During testing the SugarCRM Email Campaigns the emails are not sent! I've set the start date and time always ahead of the current date and time. The email are always stuck in the Admin > Manage Email Queue > Outbound Email Queue.

I've configured the email settings at: Admin > Email Settings: Configure > configured the SMTP to send email

The schedulers are active and the jobs are running.

Server Info:-
---------------

» Operating system type and version ---> Red Hat Fedora Core 7
» Sugar version and edition ---> Version 5.2.0c (Build 5505) Community Edition
» Webserver type and version ---> Apache v2.2.8
» PHP version (i.e. 5.2.0) ---> 5.2.6
» MySQL server version ---> 5.0.45
----------------

I've configured the cron on the server I've tried the below config on the server:


SugarCRM cron setup

cd /home/fhhubberadmin/mailbox/sugarcrm; php -f cron.php > /dev/null 2>&1 (job runs)


/usr/bin/wget --quiet --non-verbose http://mailbox.friendshub.com/sugarcrm/cron.php > /dev/null 2>&1 (job dosen’t runs)


/usr/bin/curl http://mailbox.friendshub.com/sugarcrm/cron.php > /dev/null 2>&1 (job runs)


Server access:


url:- http://mailbox.friendshub.com/sugarcrm/

username: admin
password: sugar.1234

I also tried to work with a sugar Freelancer, but freelancer could not also fix it and have asked me to post the message here.

Kindly let me know how to go about fixing it. Or is there anything that I've missed out.

Thanks

[wynn]

can you make sure the setting here for smtp is correct?

http://mailbox.friendshub.com/sugarc...&action=config


you can try to check checkboxes
Notifications on?
Send notifications by default for new users?

And then assign a record to another user with correct email address.
He/She will recieve a assignment notification if the email setting is correct.

[sokka888]

Thanks wynn for answering to my question.

I did not understand the last part where you've mentioned.

And then assign a record to another user with correct email address.


How do I do this?

tanks