unable to send emails campaigns on Version 5.2.0c (Build 5505)

[sokka888]

Hi Folks,

I'm very new to SugarCRM, I've installed the latest version Version 5.2.0c (Build 5505) on Linux server.

During testing the SugarCRM Email Campaigns the emails are not sent! At times the test emails get
sent through but campaign emails don't seem to go through. I've set the start date and time always
ahead of the current date and time.

The emails are stuck up in the Admin > Manage Email Queue.

I've configured the email settings at: Admin > Email Settings: Configure > configured the SMTP to send email


Server Info:-
---------------

» Operating system type and version ---> Red Hat Fedora Core 7
» Sugar version and edition ---> Version 5.2.0c (Build 5505) Community Edition
» Webserver type and version ---> Apache v2.2.8
» PHP version (i.e. 5.2.0) ---> 5.2.6
» MySQL server version ---> 5.0.45

----------------

Kindly let me know what I should be doing.

Sokka

[crmsiva]

You can setup a cron job & scheduler to send queued emails or click "Send Queued Emails" button in Admin -> Manage Email Queue

[sokka888]

Thanks crmsiva,

I've setup the scheduler to send emails, I dont know how to set up scheduler for quied emails

I've also clicked on "Send Queued Emails" button in Admin -> Manage Email Queue, Send Attempts and In Process are now set to 1 for the emails in the queue but the emails are not sent.

I've attached the screen shot of the schedulers I've done for the emails to send, it would nice if you can correct me if I'm wrong


Thanks again

Sokka