Unable to view lists

[ldebernardini]

After upgrading form 4.2.1 to 4.5g my users are unable to see any kind of list. This doesn't happen on my PC (Administrator). Data are present in database and are accessible if the open the detail form using the history tabs. No list value is shown neither after a search. Any idea ?

Luigi


W2003 Server
Sugar 4.5g
IIS6
PHP 5.0.4
MySQL 4.1.7

[cywolf]

Turn on PHP's error reporting? I don't think you could get a situation like that through ACL or configuration issues.

[ldebernardini]

I solved partially the problem modifying again permissions on Sugar directories. Now every file has Full Control for the IIS User. Turning PHP debugging on I find a lot of errors "Undefined Index" like:

Notice: Undefined index: LBL_MY_ACCOUNT in C:\inetpub\wwwroot\SugarCRM\include\globalControlL inks.php on line 36

Notice: Undefined index: LBL_EMPLOYEES in C:\inetpub\wwwroot\SugarCRM\include\globalControlL inks.php on line 40

Notice: Undefined index: LBL_LOGOUT in C:\inetpub\wwwroot\SugarCRM\include\globalControlL inks.php on line 48

Notice: Undefined index: LNK_ABOUT in C:\inetpub\wwwroot\SugarCRM\include\globalControlL inks.php on line 51

Notice: Undefined index: LBL_SEARCH in C:\inetpub\wwwroot\SugarCRM\themes\Sugar\header.ph p on line 68

Notice: Undefined index: Forums in C:\inetpub\wwwroot\SugarCRM\themes\Sugar\header.ph p on line 554

Notice: Undefined index: LBL_SHORTCUTS in C:\inetpub\wwwroot\SugarCRM\themes\Sugar\header.ph p on line 700

Any idea ?
Luigi

[cywolf]

Those are all strings defined in the application language file, include/language/en_us.lang.php (if using English). There could be something wrong with that file. Or maybe you're using another language pack which wasn't installed properly?