Undefined index - salutation?

[sugarhoney]

I get this error:


Notice: Undefined index: Mr in C:\Program Files\Apache2.2\htdocs\sugarce\include\Localizatio n\Localization.php on line 536

Notice: Undefined index: Mr in C:\Program Files\Apache2.2\htdocs\sugarce\include\Localizatio n\Localization.php on line 536

Notice: Undefined index: in C:\Program Files\Apache2.2\htdocs\sugarce\include\Localizatio n\Localization.php on line 536

Notice: Undefined index: in C:\Program Files\Apache2.2\htdocs\sugarce\include\Localizatio n\Localization.php on line 536

Notice: Undefined index: in C:\Program Files\Apache2.2\htdocs\sugarce\include\Localizatio n\Localization.php on line 536



This occurs when trying to the Contacts list. Anyone know what the problem is?

[DragonflyMaster]

Hi,

It's the same notice you got after importing your contacts from a different CRM,
which you talk about in http://www.sugarcrm.com/forums/showthread.php?t=31417
I suppose SugarCRM has some fields like Salutation that were missing/empty/different in your previous CRM.
Compare tables concerning contacts both in Sugar and your previous CRM and I'm sure you'll find out a few differences.

[sugarhoney]

I don't know why it's showing up. Plenty of records had a blank salutation field and it didn't have a problem. Plus, that field is not required.

I just solved the problem by having my old CRM not import it into Sugarcrm. So, the salutation field is now blank.

[DragonflyMaster]

I don't know why it's showing up. Plenty of records had a blank salutation field and it didn't have a problem. Plus, that field is not required.

I just solved the problem by having my old CRM not import it into Sugarcrm. So, the salutation field is now blank.

Could it be that Salutation field are of different types in the two CRMs ? Different length maybe?

[andopes]

Hi, all.

I believe in the contacts table there are entries in salutation field not in salutation_dom dropdown, so the Sugar can't acquire the translation of wrong entries and notices it.

Do that:

SELECT DISTINCT salutation FROM contacts;

and view the salutation_dom dropdown at the studio interface. Check if all saved entries into salutation fields exist in the dropdown,

Cheers

--
André Lopes
Lâmpada Global Services
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