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Thread: undefined popup

  1. #1
    geologic is offline Junior Member
    Join Date
    Sep 2009
    Posts
    1

    Default undefined popup

    Hello,

    I've installed Sugar Community Edition 5.2.0j on multiple servers but every time I'm doing a records update I'm getting a javascript popup message saying "undefined" or "undefine1undefined" or variations of the same error.

    What do I need to do to fix this problem?

    Thank you!

  2. #2
    shamimwilson is offline Sugar Community Member
    Join Date
    Mar 2009
    Location
    Banglore India
    Posts
    235

    Default Re: undefined popup

    Hi,

    This is permission Issue.

    Try to change the permission of the custom and cache module to 755
    ShamimWilson
    shamim.797@gmail.com.

  3. #3
    CBREGolf is offline Sugar Community Member
    Join Date
    Sep 2009
    Posts
    45

    Default Re: undefined popup

    I'm getting the same messages and changing the permissions works temporarily - but the permissions revert every time I repair or work on a custom module. Does the config.php permission array control this behavior?

  4. #4
    redhat66 is offline Member
    Join Date
    May 2009
    Posts
    11

    Default Re: undefined popup

    CBREGolf,

    I have the same issue. Were you able to resolve?

    Redhat66

  5. #5
    Angel's Avatar
    Angel is offline Sugar Community Member
    Join Date
    Jul 2005
    Location
    Los Angeles
    Posts
    4,813

    Default Re: undefined popup

    Sounds like a umask issue or the like. i.e. new files are being created with the wrong permissions.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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