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Thread: Undefined 'status' message while records are saving

  1. #1
    trinsic is offline Sugar Community Member
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    Default Undefined 'status' message while records are saving

    Something I noticed lately when I am saving records, at the top of each form, when you click save at the top you get a a message in red that shows the status of the save. Lately it has been showing the status 'undefined' Im not sure what is causing this, but I did try to install a module recently, I deleted that module to see if it would fix it but it didnt change anything. Also the two checkboxes in the tasks form are also labeled undefined. an image is attacked showing the problem.

    Sugar Version (5.5.1RC (Build 1141))
    Sugar Edition (Community)
    Category (ALL)
    Operating System (Not sure)
    PHP Version (5.2.15)
    Database (MySQL 5.0.51a )
    Web Server (e.g. Apache, Version Unknown.)
    Attached Images Attached Images  
    Last edited by trinsic; 2011-01-25 at 08:07 PM.

  2. #2
    trinsic is offline Sugar Community Member
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    Default Re: Undefined 'status' message while records are saving

    NO response on this? I have tried a quick repair and rebuilt the tables and nothing has changed. im still getting undefined messages though out the forms in random fields... any help would be appreicated. Repairing the Language files didnt work either.
    Last edited by trinsic; 2011-01-25 at 11:56 PM.

  3. #3
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Undefined 'status' message while records are saving

    Probably it is due a file permission issue at cache folder.
    Try the following:

    Delete for js files inside cache/jsLanguage/
    Change permissions to 775 on cache
    Change owner and group to the ones configured on httpd.conf.

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  4. #4
    trinsic is offline Sugar Community Member
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    Default Re: Undefined 'status' message while records are saving

    I did that and it didnt change anything, is there any way to find out whats causing the issue? I did a clean reinstall of the application files and it is still doing it... If it is a permissions problem is there any way to narrow it down where the permissions problem is?

  5. #5
    TheCodifier is offline Member
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    Default Re: Undefined 'status' message while records are saving

    I'm having the exact same problem.

    I just installed SugarCRM CE 6.2.0 Beta 3. It's a fresh install and permissions have been set according to the installation guide and the KB articles.

    I get the undefined message at some locations, for example when I add and delete dashlets in the home page.

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