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Thread: Unknown Error while composing email

  1. #1
    henryjiva is offline Sugar Community Member
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    Default Unknown Error while composing email

    Hi,

    We have about 7 users on Sugar.

    But when this particular user try to compose any email, he gets the following error about the composer:

    Warning: strpos() [function.strpos]: Empty delimiter. in /var/www/typocrm/modules/Emails/Email.php on line 192

    Though with this error, he is able to send all emails perfectly. Just want to know how to get rid of this line there.

    - HL

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Unknown Error while composing email

    Does that user have an e-mail signature defined?

    EDIT:
    ---
    I just duplicated the problem. Make sure that the user's sig actually contains some text in the HTML and plain text section. If you create a sig without any text, the error you mentioned will come up.

    I'll log it as a bug.
    Last edited by Angel; 2007-04-28 at 12:47 AM.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
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  3. #3
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Unknown Error while composing email

    The attached should fix it.
    Attached Files Attached Files
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  4. #4
    henryjiva is offline Sugar Community Member
    Join Date
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    15

    Default Re: Unknown Error while composing email

    Wooooo!!!

    It was really a problem with the signature. I have removed the signature, and wow the error line disappeared.

    Thanks for the help.

    Do you still want me to apply the patch you provided?

    - HL

  5. #5
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Unknown Error while composing email

    You may want to consider doing it anyway, just in case that user (or another) accidently does the same thing again with the sig. BTW, I just realized the patch was for 4.5.1 (original release). Not sure if it matches your version.

    EDIT:
    ====
    FYI, it looks like 4.5.1b already has a fix for this.
    Last edited by Angel; 2007-05-01 at 04:34 AM.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

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