Unsubscribe link (Newsletter Campaign)

[akimeu]

Hi folks,

I am using the 5.2.0f CE. New to sugar. Finally got around to configuring my Campaigning options. Tried it out, works great - except the unsubscribe part. I get the following error:

Fatal error: Class 'ProspectList' not found in /home/bizname/modules/Campaigns/utils.php on line 645

In the address bar, it shows: http://webserver.com/index.php?entry...6-4a555968c065

Any ideas? This is running on RHT 5.0.

Thanks in advance,
Alex

[crmbalah]

Hi
try to install the "ProspectList" modules.
if you install already. check your target module.

[akimeu]

Hi and thanks for the response. Like I said earlier, I'm a newbie. Can you tell me where I can download this module from? I can't seem to find it anywhere... Thanks.

[crmbalah]

Hi
try to see the urls
http://www.sugarcrm.com/forums/showthread.php?t=5929
https://www.sugarcrm.com/forums/showthread.php?p=164749

[akimeu]

Thanks for this. However, after downloading and trying to install the module, it said I already had it installed. The other thread doesn't help since my problem is on the utils.php file - and not an ACL issue. Any other ideas? Anyone? Thanks again.

Alex

[galileu]

Hi Akimeu,

I have the same problem. Have you been able to solve the problem?

Best regards,

Phil

[akimeu]

Nope, so I moved on to Constant Contact - which sucks for me since I have to manage two systems now. Do let me know if you find a solution... would be really great!

Alex

[galileu]

Hi Alex,

I checked the file modules/Campaigns/utils.php and I noticed that, when a ProspectList object is being created it does first a require_once() of ProspectList.php. In the function where the error happens it doesn't call the class file. So I solved the problem by adding the following line:

require_once('modules/ProspectLists/ProspectList.php');

on line 644, just before:

$exempt_list = new ProspectList();

This seems to do the trick. Let me know if it works for you too or if you find a better solution.

Best regards,

Phil

[akimeu]

Phil,

That worked like a charm! Thanks so much... I think you should open a ticket with Sugar and provide the fix to them. So simple

Thanks again.

Alex

[galileu]

Hi Alex,

I'll do that. Glad I could help!

Best regards,

Phil