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Thread: Update to 4.2.1: blank page

  1. #1
    ginkgo is offline Junior Member
    Join Date
    Jul 2006
    Posts
    3

    Default Update to 4.2.1: blank page

    Hi,
    when I tried to update 4.2.0d to 4.2.1-7017 I got a blank page and the update-process stopped.
    What can I do, to get a correct update?
    Thanx - ginkgo -

  2. #2
    ginkgo is offline Junior Member
    Join Date
    Jul 2006
    Posts
    3

    Question Re: Update to 4.2.1: blank page

    Now I tried the Patch SugarSuite-Upgrade-4.2.0-to-4.2.1a.zip.
    Using again the UpgradeWizard in the Admin-section..
    Result is the same.
    Upgrading-process stopps at the following URL: .../index.php?module=Administration&view=default&actio n=UpgradeWizard_prepare
    A complete blank page is shown an if I click on the URL again the Sugarsite opens with "File to install not specified."

    Is there an alternative way to upgrade Sugar 4.2.0d with that patch?

    Apache/1.3.27 (Unix)
    PHP 4.4.2
    MySQL - 4.0.24-max
    Last edited by ginkgo; 2006-07-13 at 08:33 AM.

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