Page 1 of 2 12 LastLast
Results 1 to 10 of 17

Thread: update wizard hang for update patch4.5b

  1. #1
    testerperson is offline Member
    Join Date
    Sep 2006
    Posts
    5

    Default update wizard hang for update patch4.5b

    I have a running 4.5.0b fresh-installation...

    I wanted to make an upgrade to patch 4.5.0b

    I've downloaded the ZIP.
    It seems update is in correct step?

    Please feel free to give some guidance and advice what I need to do to make this work.
    problem:
    when i upload the update zip file, the problem appear:
    Specified directory '' for zip file 'C:\Program Files\sugarcrm-4.5.0b\htdocs\sugarcrm/cache/upload/SugarSuite-for-Microsoft-Patch-4.5.0b.zip' extraction does not exist.

  2. #2
    ruchida's Avatar
    ruchida is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Feb 2005
    Location
    Japan
    Posts
    1,375

    Default Re: update wizard hang for update patch4.5b

    Do you see any issue in upgradeWizard.log?
    Ryuhei Uchida
    Help Forum Moderator
    Calendar 2.0
    http://blogs.itmedia.co.jp/ruchida/

  3. #3
    ruchida's Avatar
    ruchida is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Feb 2005
    Location
    Japan
    Posts
    1,375

    Default Re: update wizard hang for update patch4.5b

    I've been testing this and found that if the directory where you installed SugarCRM has a blank in its name (like "Program Files"), the upgrade wizard may not work.

    Please try the following thing and let me know.

    Edit modules/UpgradeWizard/commit.php and change the line around at #77 to use ereg_replace();
    PHP Code:
    //        $cleanFile = str_replace(clean_path($unzip_dir.'/'.$zip_from_dir),'',$file);
            
    $cleanFile ereg_replace(clean_path($unzip_dir.'/'.$zip_from_dir),'',$file); 
    Ryuhei Uchida
    Help Forum Moderator
    Calendar 2.0
    http://blogs.itmedia.co.jp/ruchida/

  4. #4
    testerperson is offline Member
    Join Date
    Sep 2006
    Posts
    5

    Default Re: update wizard hang for update patch4.5b

    Specified directory '' for zip file 'C:\Program Files\sugarcrm-4.5.0b\htdocs\sugarcrm/cache/upload/SugarSuite-for-Microsoft-Patch-4.5.0b.zip' extraction does not exist.

    this above problem is still appear even i change the below source code:
    Edit modules/UpgradeWizard/commit.php and change the line around at #77 to use ereg_replace();
    PHP Code:
    // $cleanFile = str_replace(clean_path($unzip_dir.'/'.$zip_from_dir),'',$file);
    $cleanFile = ereg_replace(clean_path($unzip_dir.'/'.$zip_from_dir),'',$file);

  5. #5
    JustinK101 is offline Sugar Community Member
    Join Date
    Sep 2006
    Posts
    78

    Default Re: update wizard hang for update patch4.5b

    I as well am getting the same error when trying to use the Upgrade Wizard:

    Specified directory '' for zip file 'D:/vhosts/ftoperations.net/httpdocs/crm/sugar/cache/upload/upgrades/patch/SugarSuite-Patch-4.5.0b.zip' extraction does not exist.

    I tried as well changing the code to what you recommended with no luck. Any other ideas? I cofirm that the problem is that is it trying to pass a blank location of where to unzip the archive, but what is the fix?

  6. #6
    Jimbo is offline Sugar Community Member
    Join Date
    Sep 2006
    Posts
    30

    Default Re: update wizard hang for update patch4.5b

    I have the EXACT Same issue. Please let me know the fix asap.

    Thanks!

  7. #7
    ruchida's Avatar
    ruchida is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Feb 2005
    Location
    Japan
    Posts
    1,375

    Default Re: update wizard hang for update patch4.5b

    Ryuhei Uchida
    Help Forum Moderator
    Calendar 2.0
    http://blogs.itmedia.co.jp/ruchida/

  8. #8
    testerperson is offline Member
    Join Date
    Sep 2006
    Posts
    5

    Default Re: update wizard hang for update patch4.5b

    still same problem occur even i clear all session of apache web server and also restart

  9. #9
    ErikLindquist is offline Sugar Community Member
    Join Date
    Aug 2006
    Posts
    44

    Default Re: update wizard hang for update patch4.5b

    I have the same problems, and I also do not have any spaces in any of my directory names.

    Erik

  10. #10
    JustinK101 is offline Sugar Community Member
    Join Date
    Sep 2006
    Posts
    78

    Default Re: update wizard hang for update patch4.5b

    Diddo, no space in path, tried closing all windows and restart iis, not working. I think this is a bug.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •