Update wizard returns error

[zicrob]

Hi,

I am using Sugar CE 6.2.0 under Linux.

Since 6.2 upgrade, the update wizard when launched returns a blank page with this :

"Warning: include_once() [function.include-once]: Filename cannot be empty in /home/www/6e98dc429bf04530ce495af1594c8367/web/crm/include/SubPanel/SubPanelDefinitions.php on line 454

Warning: include_once() [function.include]: Failed opening '' for inclusion (include_path='/home/www/6e98dc429bf04530ce495af1594c8367/web/crm:/home/www/6e98dc429bf04530ce495af1594c8367/web/crm/include/..:.:/opt/php/lib/php') in /home/www/6e98dc429bf04530ce495af1594c8367/web/crm/include/SubPanel/SubPanelDefinitions.php on line 454

Fatal error: Class name must be a valid object or a string in /home/www/6e98dc429bf04530ce495af1594c8367/web/crm/include/SubPanel/SubPanelDefinitions.php on line 455"

I re-changed the permissions in case that the upgrades changed it, but it's the same. In addition, I made all the repairs. Same.

Any idea ?

thanks.
Friendly,
Rob.

[andopes]

Probably one of your relationships are broken.
Access DetailView of each module and look for a sql query error in the subpanel section.

Regards

[zicrob]

Hi, thank you for answering.

Being a french man, I'm not sure of what you mean by "detail view of each module", but I can say that the Home page recently shows this at its top :

"Warning: Invalid argument supplied for foreach() in /home/www/6e98dc429bf04530ce495af1594c8367/web/crm/include/externalAPI/ExternalAPIFactory.php on line 107"

Is it related to the problem ?

Friendly,
Rob.

[andopes]

I mean:
Visit each module installed into your SugarCRM instance (you will see the List of Records);
Click any record in the List to view its Details (DetailView)
Make sure there is no query error in the page.

That new error is due either a buggy dashlet or user homepage.
Go to My Account -> Reset Home Page

Regards

[zicrob]

The "Documents" module has an error when cliking on a list item :

Warning: include_once() [function.include-once]: Filename cannot be empty in /home/www/6e98dc429bf04530ce495af1594c8367/web/crm/include/SubPanel/SubPanelDefinitions.php on line 454

Warning: include_once() [function.include]: Failed opening '' for inclusion (include_path='/home/www/6e98dc429bf04530ce495af1594c8367/web/crm:/home/www/6e98dc429bf04530ce495af1594c8367/web/crm/include/..:.:/opt/php/lib/php') in /home/www/6e98dc429bf04530ce495af1594c8367/web/crm/include/SubPanel/SubPanelDefinitions.php on line 454

Fatal error: Class name must be a valid object or a string in /home/www/6e98dc429bf04530ce495af1594c8367/web/crm/include/SubPanel/SubPanelDefinitions.php on line 455.

What do I need to do now ?

Friendly,
Rob.

[zicrob]

Thank you for the data.

What can I do now to handle the update wizard problem ?

Regards,
Rob.

[andopes]

Let us know the content of custom/modules/Documents/Ext/Layoutdefs/layoutdefs.ext.php

Cheers

[zicrob]

Well, there is no "Documents" folder in "Custom/Modules" ...



Regards,
Rob.

[andopes]

OK, so that mean you, or someone else, hacked the core script modules/Documents/metadata/subpaneldefs.php.

Can you confirm that?
Setup log level to debug at Admin -> System Settings and access again some list item from Documents ListView.
Let us know the last 100 lines inside sugarcrm.log

Cheers

[zicrob]

I didn't hacked nothing, (I don't have the knowledge anyway) and noone is supposed to have done it . There is several logs as shown in the image. I choose the one without number.

This formu refuses the length of the log, so I put it there : http://www.zicrob.com/log.log


Regards,
Rob.