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Thread: Upgrade issue

  1. #1
    ludvin is offline Member
    Join Date
    Nov 2007
    Posts
    8

    Unhappy Upgrade issue

    Hey everyone...
    Im having an issue upgrading, I have tried everything posted on these boards.. changing the settings in php.ini increase size and runtime etc. checked permissions.


    my server is

    debian, php5 mysql, it ran 4.5 fine no issues and I had a couple modules installed, quotes and products and a couple admin tools.

    these are the issues I have had

    1: click upgrade wizard
    2: checks all files "check passes no probs"
    3: get to file upload, I upload file "takes me to home page"
    4: changed settings in php.ini,
    5: File uploads fine "now gives php error "" uw_utils.php line 1287" "FIXED IT removed &"
    6: upgrade continues and asks to agree to license terms.
    7: upgrade halts on this error
    Parse error: syntax error, unexpected T_STRING, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in /opt/sugarcrm/htdocs/sugarcrm/include/utils/array_utils.php on line 197

    8**** now I cannot access anything in my sugarcrm, index and all pages return that string error.


    any ideas or suggestions I have checked that file and I cannot find errors, Im not the best programmer tho so any help would be good.

    I have tried this upgrade 3 times and I always stop with the same error,

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Jul 2006
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    São Paulo - Brazil
    Posts
    8,335

    Default Re: Upgrade issue

    Hi ludvin

    Did you try the Silent Upgrade?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
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    Lampada Global delivers offshore software development and support services to customers around the world.
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  3. #3
    ludvin is offline Member
    Join Date
    Nov 2007
    Posts
    8

    Arrow Re: Upgrade issue

    Quote Originally Posted by andopes
    Hi ludvin

    Did you try the Silent Upgrade?

    Cheers

    Yup just did.. my CRM gives this error now.

    Could not connect to server localhost as root.Can't connect to local MySQL server through socket '/opt/sugarcrm/mysql/tmp/mysql.sock' (13)


    and when I attempt to run the silent upgrade i get this:

    crm:/opt# php -f silentUpgrade.php /opt/sugarcrm/SugarCE-Upgrade-4.5.1-to-5.1.0.zip /opt/sugarcrm/log.log /opt/sugarcrm/htdocs/sugarcrm admin

    ************************************************** ******************
    ***************This Upgrade process may take sometime***************
    ************************************************** ******************

    crm:/opt#
    and nothing happens. is that what should happen?? also I check the processes and I dont see php running anything.

    Thanks in advance

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