Upgrade Wizard: File Permissions Failed

[davidrodriguez]

We're receiving the following error (see attached file) when trying to add a module via the Upgrade Wizard. I have verified that all files and folders specified in the SugarCRM installation manual have the required permissions set.

Server: Windows 2003 Standard Server 64-bit
Webserver: IIS 6.0 (Running in 32-bit Compatibility Mode)
PHP: Version 5.2.8
SugarCRM: Professional 5.2.0a (Build 5447)
Database: MSSQL 2005 (9.0.4035)

[nirmit]

Hi David,

You should use the Module Loader to install a module.

Upgrade Wizard is used to upgrade your SugarCRM instance.

Hope it helps!

[davidrodriguez]

Fair enough. But what's the deal with the permissions issue?

[nirmit]

Well, the upgrade wizard checks for permissions on all the files in the instance. The reason is that the core files are changed in the Upgrade process. During a module install, only a few files are changed and a folder with files is created.