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Thread: Upgraded to 6.0, Studio does not load

  1. #1
    willbro is offline Member
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    Default Upgraded to 6.0, Studio does not load

    I upgraded to 6.0 a week ago and just noticed that when I go into Admin, neither the Studio, Module Builder or Drop-down editor will load when clicked on. Any suggestions for troubleshooting?

  2. #2
    davidboris is offline Sugar Community Member
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    Default Re: Upgraded to 6.0, Studio does not load

    Hi,

    I would suggest install web developer toolbar and see the file permissions on javascript files.
    Thumbs up.

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  3. #3
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Upgraded to 6.0, Studio does not load

    To add on to davidboris' comments, also double check your permissions on the <sugar>/cache folder.

    These commands usually resolve it:

    chmod -R 755 cache

    chown -R apache.apache 755 cache
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
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  4. #4
    willbro is offline Member
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    Default Re: Upgraded to 6.0, Studio does not load, permissions

    The entire cache folder is 755. I don't have telnet but am sure the owner is fine because it was working before the upgrade. But, fyi, filezilla lists the Owner/Group as 7322 7322.

    I'm really stumped on this. Should I re-install?

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