I upgraded to 6.0 a week ago and just noticed that when I go into Admin, neither the Studio, Module Builder or Drop-down editor will load when clicked on. Any suggestions for troubleshooting?
I upgraded to 6.0 a week ago and just noticed that when I go into Admin, neither the Studio, Module Builder or Drop-down editor will load when clicked on. Any suggestions for troubleshooting?
Hi,
I would suggest install web developer toolbar and see the file permissions on javascript files.
Thumbs up.
Skype ID - david__boris
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To add on to davidboris' comments, also double check your permissions on the <sugar>/cache folder.
These commands usually resolve it:
chmod -R 755 cache
chown -R apache.apache 755 cache
Regards,
Angel Magaņa
Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
Blog: http://cheleguanaco.blogspot.com.
Twitter: @cheleguanaco.
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The entire cache folder is 755. I don't have telnet but am sure the owner is fine because it was working before the upgrade. But, fyi, filezilla lists the Owner/Group as 7322 7322.
I'm really stumped on this. Should I re-install?![]()
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