Upgraded PHP, Unexpected character in input

[JustinK101]

We just upgrade PHP from 5.1.6 to 5.2.11. We are now getting the following PHP error at the top of sugar:

Warning: Unexpected character in input: '' (ASCII=2) state=1 in /var/www/html/crm/include/utils/user_utils.php(86) : eval()'d code on line 1

Warning: Unexpected character in input: ' in /var/www/html/crm/include/utils/user_utils.php(86) : eval()'d code on line 1

We are running a very old version of Sugar (Version 4.5.0h (Build 1239), but cannot upgrade due to custom integrations. Any ideas how to fix this error?

[mapm]

I had the same problem and I commented that line of code, it worked for me in 4.5.1.d

[JustinK101]

LOL

Ok, any idea what the code does?

[Angel]

You really should re-evaluate this matter.

That version of PHP is not supported by version 4.5, hence the error. See here for the official list of supported versions:

http://www.sugarcrm.com/crm/products...tforms/45.html

While making the adjustment to that file might get you past the current error, it may also be the opening to a pandora's box full of problems.

Some folks on the forums like to advocate fixes along those lines, but I generally discourage people from that approach because in reality, nobody knows what other issues may come up afterwards. The only real solution, in my opinion, is to use a supported version of the platform, unless of course you don't mind exposing yourself to other potential problems which may or may not have a solution.

[ruchida]

Hi,

That PHP version is not supported by Sugar 4.5.x unfortunately. The codes check license issues and logic for that depends on a PHP version.

You need to downgrade the PHP.