Upgraded from php4 to php 5.1, now Sugar not wokring

[revi2003]

I recently upgraded php and apache on a windows 2003 server, PHP is now:5.1.4 and apache 2.2.3 and SugarCRM is 4.2.0.

After the upgrades, Sugar stopped working. When i access the index.php file it gives me a blank page.

Should i downgrade to php 5.0.4?

Thanks

[kpit]

You are probabbly running out of memory

Check your php.ini for memory_limit and set it to memory_limit = 50M

[revi2003]

You are probabbly running out of memory

Check your php.ini for memory_limit and set it to memory_limit = 50M

I dont think thats the problem because memory_limit was set to 120M from the beginning.Even before the upgrade and it worked then.

Is SugarCRM compatible with PHP 5.1? or apache 2.2?

[ruchida]

Is there any log generated by Apache?

Did you set the following variable in php.ini?

 register_long_arrays = On 
  

[mrobertson]

It might be that the php version is not compatable with the apache version. However, I do believe that sugar is not compatable with one of them. I don't remember if it was the php version or the apache version.

I would make a backup of your current config.php and then replace it with a blank file to run the install pages, that will tell you which of them is incompatible, and from memory it will also say the version it is compatable with.

[revi2003]

Is there any log generated by Apache?

Did you set the following variable in php.ini?

 register_long_arrays = On 
  

Errrors generated by Apache:
PHP Warning: include(include/utils/security_utils.php) [<a href='function.include'>function.include</a>]: failed to open stream: No such file or directory in D:\\webroot\\include\\utils.php on line 32
PHP Warning: include() [<a href='function.include'>function.include</a>]: Failed opening 'include/utils/security_utils.php' for inclusion (include_path='D:\\php\\includes') in D:\\webroot\\include\\utils.php on line 32
PHP Warning: require_once(include/utils/db_utils.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in D:\\webroot\\include\\utils.php on line 2474
Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'include/utils/db_utils.php' (include_path='D:\\php\\includes') in D:\\webroot\\include\\utils.php on line 2474

register_long_arrays was set to off, changed to on but it did not make it work.

[revi2003]

It might be that the php version is not compatable with the apache version. However, I do believe that sugar is not compatable with one of them. I don't remember if it was the php version or the apache version.

I would make a backup of your current config.php and then replace it with a blank file to run the install pages, that will tell you which of them is incompatible, and from memory it will also say the version it is compatable with.

Made a backup of my current config.php and then replaced it with a blank config.php file. Tried running index.php and it would change address to install.php but it would also display a blank page.

[ruchida]

Edit php.ini and enable the line below

 include_path = ".;d:\php\includes" 
  

and resrart Apache.

[revi2003]

Edit php.ini and enable the line below

 include_path = ".;d:\php\includes" 
  

and resrart Apache.

Thanks it worked.