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Thread: Upload documents module not working

  1. #1
    idifix is offline Junior Member
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    Jan 2011
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    Default Upload documents module not working

    Hi guys,

    I have the following problem.

    When i go to the documents module, select create a document and then i fill in al the fields and select the document for upload and press the SAVE button nothinghappens.
    It seems like the save button does nothing i dont get any response or feedback of what goes wrong.

    Here are my specifitcations.

    Sugarcrm Community edtion 6.2.3.
    Operation system Freebsd 6.2-Stable


    What i tryed so far

    Upload diffrent types of documents. PDF-DOC-Excel-jpeg-bmp.
    Tryed diffrent sizes like 5 kb to 2 MB
    Upgraded from sugar crm 6.2 r1 if i remember correct tot 6.2.3 stable.
    Checked if the rights on the upload folder are correct,.
    Tryed diffrent browsers. Firefox-safari-google chrome- ie.

    Im stuck here o hope u guys can help me out .

    Thx for your time and help in advance.

    Greetings.

    Idifix

  2. #2
    sts's Avatar
    sts
    sts is offline Sugar Community Member
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    Aug 2010
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    978

    Default Re: Upload documents module not working

    Any related error messages in sugarcrm.log file?
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

  3. #3
    idifix is offline Junior Member
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    Default Re: Upload documents module not working

    Nope its not regestering any erros about the module.

    also i see no event about me hitting the save button ...

    I set the log to debug settings but nothing ....

  4. #4
    sts's Avatar
    sts
    sts is offline Sugar Community Member
    Join Date
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    978

    Default Re: Upload documents module not working

    Do you have the same behavior if you try it from a different client computer?
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

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