Upload Timeouts & upload_max_filesize

[User0815]

Hello Commi,

I am encountering the following problem:

When I upload a file larger then my "upload_max_filesize" I run into a timeout. What I would expect is a message that says something like:" Your file is too big to upload". AND: The Sugar instance is then not accessible for a very long time and when I call any site I receive an 500.

Beside that error I would like to set to the upload_max_filesize to a larger value. Sadly my hoster does not allow changes in the php.ini. So I thought I might workaround via the .htaccess file and set the following paramters (found them via search in this board):

File: / httpdocs / sugardemo / .htaccess
[... Some Sugar Parameters ...]
# END SUGARCRM RESTRICTIONS
php_value post_max_size 10485760
php_value max_upload_size 10485760
php_value file_uploads On
php_value upload_max_filesize 10485760
php_value memory_limit 10485760

Now, when I call phpinfo it still returns the value from the php.ini. How do I get Sugar to take these values and not those from the .ini file?

Any help appreciated.

Cheers,
User0815

[User0815]

Sorry, totally forgot to post details:

SugarCE-Full-5.0.0e, Just installed
MySQL Database
Plesk Container
Linux

[roblaus]

Hi,

I am not a Linux specialist but afaik there is no guarantee that all of your .htaccess settings will be accepted by your hosting company. It's a matter of how they set up their system. A call to their helpdesk will clarify things pretty quickly (or so I hope..).

Sugar will take whatever is presented to it. And that's the same what you see when calling phpinfo().

rgds
rl

[User0815]

Hi Rob!

Yeah it seems like that they forbid to override php values.

Still the problem with that strange timeout when upping big documents. Why does Sugar does not abort the upload and gives me an Info about it. This REALLY sucks.

[roblaus]

It does. Definitely.

On the other hand - this seems to be a protocol issue because phpmyadmin does the same. If I don't know why I f... it up I can't tell you - even if I want to.

Go for a VPS - I am pretty happy with Slicehost despite their latency times to Europe.