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Thread: Uploading patch for Sugar Suite 4.2.1 error

  1. #1
    wilton is offline Junior Member
    Join Date
    Aug 2006
    Posts
    1

    Exclamation Uploading patch for Sugar Suite 4.2.1 error

    Hi,

    I have a problem with upload file. I try upload a "SugarSuite-Upgrade-4.2.0-to-4.2.1b.zip" and I get error it say "The uploaded file is not compatible with this flavor of Sugar Suite: 4.2.0d" also I tried upload SugarSuite-Patch-4.2.1b.zip and still same error. Our sugar suite professional Verson is 4.2.0d and I was use Admin Login


    Sugar Version: 4.2.0d
    Sugar Edition: Sugar Suite Professional
    Category: upgrade


    Steps to reproduce
    1. Clicked on the "Upgrade Wizard" link in the Administration: Home screen.
    2. Clicked on "Browse..." SugarSuite-Upgrade-4.2.0-to-4.2.1b.zip file as the file to upload.
    3. Clicked on the "Upload" button and received error message at the top of the page.
    4. error say "The uploaded file is not compatible with this flavor of Sugar Suite: 4.2.0d"

    Any Idea?

    Thank you
    Last edited by wilton; 2006-08-18 at 09:13 PM.

  2. #2
    kpit's Avatar
    kpit is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Dec 2005
    Location
    Memphis, TN
    Posts
    996

    Default Re: Uploading patch for Sugar Suite 4.2.1 error

    Quote Originally Posted by wilton
    Hi,

    I have a problem with upload file. I try upload a "SugarSuite-Upgrade-4.2.0-to-4.2.1b.zip" and I get error it say "The uploaded file is not compatible with this flavor of Sugar Suite: 4.2.0d" also I tried upload SugarSuite-Patch-4.2.1b.zip and still same error. Our sugar suite professional Verson is 4.2.0d and I was use Admin Login


    Sugar Version: 4.2.0d
    Sugar Edition: Sugar Suite Professional
    Category: upgrade
    --snip

    Any Idea?

    Thank you
    Yes you need to download the professional patches not the opensource upgrades. Go to the support page at https://www.sugarcrm.com/crm/support and download the professional upgrades and patches.
    Cheers,

    Max W. Blackmer, Jr.

    Blog
    Phone: +1 (901) 672-2694



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