Uploading patch for Sugar Suite 4.2.1 error

[wilton]

Hi,

I have a problem with upload file. I try upload a "SugarSuite-Upgrade-4.2.0-to-4.2.1b.zip" and I get error it say "The uploaded file is not compatible with this flavor of Sugar Suite: 4.2.0d" also I tried upload SugarSuite-Patch-4.2.1b.zip and still same error. Our sugar suite professional Verson is 4.2.0d and I was use Admin Login


Sugar Version: 4.2.0d
Sugar Edition: Sugar Suite Professional
Category: upgrade


Steps to reproduce
1. Clicked on the "Upgrade Wizard" link in the Administration: Home screen.
2. Clicked on "Browse..." SugarSuite-Upgrade-4.2.0-to-4.2.1b.zip file as the file to upload.
3. Clicked on the "Upload" button and received error message at the top of the page.
4. error say "The uploaded file is not compatible with this flavor of Sugar Suite: 4.2.0d"

Any Idea?

Thank you

[kpit]

Hi,

I have a problem with upload file. I try upload a "SugarSuite-Upgrade-4.2.0-to-4.2.1b.zip" and I get error it say "The uploaded file is not compatible with this flavor of Sugar Suite: 4.2.0d" also I tried upload SugarSuite-Patch-4.2.1b.zip and still same error. Our sugar suite professional Verson is 4.2.0d and I was use Admin Login


Sugar Version: 4.2.0d
Sugar Edition: Sugar Suite Professional
Category: upgrade
--snip

Any Idea?

Thank you

Yes you need to download the professional patches not the opensource upgrades. Go to the support page at https://www.sugarcrm.com/crm/support and download the professional upgrades and patches.