url is being removed from email template

[seanpeace]

What I put in a link or a picture in my email template with the full url like http://www.yoursite.com/images/test.jpg it removes the beginning part so that only ../images/test.jpg is left which won't work.

Any suggestions?

[vaunce]

I am having similar problem. Is ther a way to prevent it from happening.
Please advidse
Regards
http://www.vaunce.com classifieds: jobs, personal, for sale
http://www.vaunce.net web directory

[seanpeace]

I found a workaround but it is not pretty. If you put in www.yourdomain.com/images/test.jpg then it works.

I also found that there are some options in TinyMCE that you can set that is supposed to fix this problem but when I set those options they don't seem to effect it.

I am not sure how to change the options so that it will stop this via sugar.

Any help is appreciated.

Options in tinymce are
convert_url
remove_script_host
relative_url

[dgilroy]

I have a similar problem. I am creating an emal template to use with a newsletter campaign (see text of the email alert below).

The "$contact_first_name" variable is expanded correctly, but the $account_website" variable did not get expanded. Then I used the "$contact_website_c" variable to test something else. It seems like you cannot insert "Account" related variables into a template. Can this be correct?

We are using CE Version 5.1.0c (Build 4979).

Anyone point me to a fix or a workaround?

Regs....David.



Dear $contact_first_name,

I'm pleased to inform you that our Commercial Client Library has recently been updated. Please remember that you can edit these articles just like any other page on your site. You might want to think about angles on the stories based on your geography, client base, specialisms etc to really personalise them to your firm.

You can also chose to remove specific articles or suppress entire categories. Contact me for details.

To view the content online please follow this link:

Private Client Library - news
$account_website/cms/latest/ln_commercialclient/all?n=50
$contact_website_c/cms/latest/ln_commercialclient/all?n=50

Regards,

ANDREW

PS: You are receiving this email because your firm subscribes to some or all of the content in this library (or because we think you may be considering doing so). Please contact me if you would like to have other colleagues added to the distribution list of this alert.

--
David Gilroy
Sales & Marketing Director, Conscious Solutions Limited
Tel: 0117 903 1129
Mobile : 07976 289015

Web: http://www.conscious.co.uk
Blog: http://blog.conscious.co.uk

**** Websites, marketing and intranets for law firms ****

[seanpeace]

Here is what I did to fix mine.

In the file /Sugar/include/javascript/tiny_mce/tiny_mce.js

Change this line to false. Let me know if that works.

this._def("relative_urls", false);

You will have to go into the admin panel and do a quick fix rebuild for it to accept the changes.

[dgilroy]

Hi Sean,

Do you think this will work for my problem? My problem is not that I'm hardcoding a URL and the host is being stripped out, it's that the variable I insert is not being correctly extrapolated i.e. this is what I see in the email client :-

Private Client Library - news
$account_website/cms/latest/ln_commercialclient/all?n=50
http://www.conscious.co.uk/cms/lates...lient/all?n=50

As you can see, the second line correctly replaces the "$contact_website_c" variable with the www.conscious.co.uk adddress, but, this website address is also on the Account record, but it is not being filled in.

Regs....David.

[seanpeace]

Sorry, I am sick today and my brain is not working correctly.

I do not know the limitations of what you can pull as variables for an email template.

Sorry.

[crmbalah]

Hi
try to correct your email url through edit/insert anchor tool.

[andopes]

What I put in a link or a picture in my email template with the full url like http://www.yoursite.com/images/test.jpg it removes the beginning part so that only ../images/test.jpg is left which won't work.

Any suggestions?

It happens because function clean_xss at include/utils.php
It thinks your url is a xss and remove it.

Cheers

[roco]

DGILROY - Not cool to hijack a thread. Very confusing.


I am still having problems with the URL rewrites.....please advise tiny_MCE tricks are not working. Perhaps I have not Repaired and Rebuit effectively? Is this a bug? or is this easily fixed? Please advise, as right now my email templates are not useable.

Andopes, if this is the problem do you know of a solution?

- roco