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Thread: User login problem

  1. #1
    yugi is offline Junior Member
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    Aug 2011
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    Default User login problem

    I can login as the admin. I can create users, passwords, etc. However, after logging out as admin and trying to log in as a user, it works in my PC/Operating System but it doesn't work in some other PC? it gives me the dreaded "You must specify a valid username and password." message!

    SugarCRM version is: 6.2.1

    Users are active. Passwords are correct. Usernames are correct.

    Am I missing something? I checked the forum on related issues and have not found a solution.

    Thanks in advance.
    yugi
    Last edited by yugi; 2011-09-13 at 07:04 AM.

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: User login problem

    Quote Originally Posted by yugi View Post
    However, after logging out as admin and trying to log in as a user its good in my system. If i am trying from any other system in my network it gives me the dreaded "You must specify a valid username and password." message!
    What do you mean by "its good in my system" and "i am trying from any other system in my network".
    Do you mean it works in your PC/Operating System but it doesn't work in some other PC?

    What is your SugarCRM version?

    Regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    yugi is offline Junior Member
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    Default Re: User login problem

    Quote Originally Posted by andopes View Post
    What do you mean by "its good in my system" and "i am trying from any other system in my network".
    Do you mean it works in your PC/Operating System but it doesn't work in some other PC?

    What is your SugarCRM version?

    Regards
    exactly, It works in my PC/Operating system but it doesn't works in some other PC

  4. #4
    yugi is offline Junior Member
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    Default Re: User login problem

    Exactly It works in my PC/Operating system but it doesn't works in some other PC

  5. #5
    yugi is offline Junior Member
    Join Date
    Aug 2011
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    Default Re: User login problem

    I can login as the admin. I can create users, passwords, etc. However, after logging out as admin and trying to log in as a user, it works in my PC/Operating System but it doesn't work in some other PC? it gives me the dreaded "You must specify a valid username and password." message!

    Users are active. Passwords are correct. Usernames are correct.

    Am I missing something? I checked the forum on related issues and have not found a solution.

    Thanks in advance.
    yugi

  6. #6
    manishdarbari is offline Junior Member
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    Sep 2011
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    Default Re: User login problem

    Quote Originally Posted by yugi View Post
    exactly, It works in my PC/Operating system but it doesn't works in some other PC
    have you find the reason for this problem i m also facing the same problem as some users are unable to login ..

  7. #7
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: User login problem

    Did you check if these buggy users are activated in your SugarCRM instance?
    Can you make sure their password are right?
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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