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Thread: UTF8 and e-mail from Sugar- not working

  1. #1
    flyhouse is offline Junior Member
    Join Date
    Mar 2011
    Posts
    4

    Default UTF8 and e-mail from Sugar- not working

    Hello all,

    I have a major problem with Sugar 5.5.4 and mails. When i send an e-mail in cyrillic, the recipient receives the following:

    > ?=
    > =?UTF-8?B?0Lgg0YPRgdC70YPQs9C4LSDQodGH0LXRgtC+0LLQvtC00L 3QsCDQmtGK0Yk=
    > ?=
    > =?UTF-8?B?0LAgNNCh0JA=?=
    > Message-ID:
    > X-Priority: 3
    > X-Mailer: PHPMailer (phpmailer.codeworxtech.com) [version 2.3]
    > MIME-Version: 1.0
    > Content-Type: multipart/alternative;
    > boundary="b1_bf6da01e29972b28bc16f77a542096be"
    >
    >
    > --b1_bf6da01e29972b28bc16f77a542096be
    > Content-Type: text/plain; charset = "UTF-8"
    > Content-Transfer-Encoding: quoted-printable
    >
    > =D0=A3=D0=B2=D0=B0=D0=B6=D0=B0=D0=B5=D0=BC=D0=B8 =D0=93-=D0=BD =D0=98=D0=B2=
    > =D0=B0=D0=BD=D0=BE=D0=B2,
    > =D0=9F=D0=B8=D1=88=D0=B0 =D0=92=D0=B8 =D0=B2=D1=8A=D0=B2 =D0=B2=D1=80=D1=8A=
    > =D0=B7=D0=BA=D0=B0 =D1=81 =D1=80=D0=B0=D0=B7=D0=B3=D0=BE=D0=B2=D0=BE=D1=80a=
    > , =D0=BA=D0=BE=D0=B9=D1=82=D0=BE =D0=BF=D1=80=D0=BE=D0=B2=D0=B5=D0=B4=D0=BE=
    > =D1=85=D0=BC=D0=B5 =D0=BC=D0=B8=D0=BD=D0=B0=D0=BB=D0=B0=D1=82=D0=B0 =D1=81=
    > =D0=B5=D0=B4=D0=BC=D0=B8=D1=86=D0=B0, =D0=B2 =D0=BA=D0=BE=D0=B9=D1=82=D0=BE=

    And so on...

    The problem is that it sometimes does this, in other cases the recipient can read it in cyrillic with no problems. Is this an issue with the mail server, or with Sugar?

  2. #2
    gauts is offline Sugar Community Member
    Join Date
    Aug 2007
    Location
    France
    Posts
    27

    Default Re: UTF8 and e-mail from Sugar- not working

    Hello,

    I just had exacly the same problem and got the following solution :

    I had to downgrade phpmailer class.

    I juste took an older version from sugar 5.2 and replaced the whole directory include/phpmailer and everything went fine.

    By now I'm using version 1.7 instead of the version 2.3 included in actual versions of sugar.
    I didn't try any other version yet but this one works for me.

    Hope this help.
    Gauthier GENEAU
    CIGO SAS
    10 grand rue 68280 Logelheim (France)
    http://www.cigo-developpement.fr

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