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Thread: Values from drop down lists not saving

  1. #1
    shawncooper is offline Sugar Community Member
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    Jan 2008
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    Default Values from drop down lists not saving

    Hi
    I have my case status, subject and type in a drop-down list pulling from a table in the database.
    These drop-downs populate correctly with all necessary values but when i save the case after filling in all details and choosing correct drop-down values they are not written to the case entry in the database, they are just blank.

    Any help on were i should be looking?

    Thanks

    One more thing, i did move to a new server and copied over a the Sugarcrm directory from old server..

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Values from drop down lists not saving

    Please, provide zipped custom/modules/Cases/ and cache/modules/Cases/
    Let us know if these buggy fields are "name", "status" and "type".

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
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  3. #3
    shawncooper is offline Sugar Community Member
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    Default Re: Values from drop down lists not saving

    Indeed the buggy fields are status name and type....

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