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Thread: Version 5.2.0a (Build 5447) Comm. Ed. : Only able to login as admin

  1. #1
    rbean is offline Junior Member
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    Default Version 5.2.0a (Build 5447) Comm. Ed. : Only able to login as admin

    Hi Everyone,
    I'm a newbie to the Sugar community and have successfully loaded Version 5.2.0a (Build 5447) Community Edition onto my laptop using the XP stack. I have successfully logged in as admin and have created two user accounts and activated the passwords. I am not, however, able to login using either of those accounts. The user names are Royden and Orinda

    I have run a diagnositc and returned the following log:

    03/09/09 07:56:51 [5244][-none-][FATAL] SECURITY: User authentication for Royden failed
    03/09/09 07:56:51 [5244][-none-][FATAL] FAILED LOGIN:attempts[1] - Royden
    03/09/09 07:57:09 [5244][-none-][FATAL] SECURITY: User authentication for royden failed
    03/09/09 07:57:09 [5244][-none-][FATAL] FAILED LOGIN:attempts[1] - royden
    03/09/09 16:51:30 [2896][-none-][FATAL] SECURITY: User authentication for Royden failed
    03/09/09 16:51:30 [2896][-none-][FATAL] FAILED LOGIN:attempts[1] - Royden
    03/09/09 16:51:40 [2896][-none-][FATAL] SECURITY: User authentication for Orinda failed
    03/09/09 16:51:40 [2896][-none-][FATAL] FAILED LOGIN:attempts[1] - Orinda
    03/09/09 17:23:25 [2896][-none-][FATAL] SECURITY: User authentication for Royden failed
    03/09/09 17:23:25 [2896][-none-][FATAL] FAILED LOGIN:attempts[1] - Royden
    03/09/09 17:23:38 [2896][-none-][FATAL] SECURITY: User authentication for Royden failed
    03/09/09 17:23:38 [2896][-none-][FATAL] FAILED LOGIN:attempts[1] - Royden
    03/09/09 17:25:59 [2896][-none-][FATAL] SECURITY: User authentication for Orinda failed
    03/09/09 17:25:59 [2896][-none-][FATAL] FAILED LOGIN:attempts[1] - Orinda
    03/09/09 17:26:26 [2896][-none-][FATAL] SECURITY: User authentication for Orinda failed
    03/09/09 17:26:26 [2896][-none-][FATAL] FAILED LOGIN:attempts[1] - Orinda
    03/09/09 17:26:42 [2896][-none-][FATAL] SECURITY: User authentication for admin failed
    03/09/09 17:26:42 [2896][-none-][FATAL] FAILED LOGIN:attempts[1] - admin
    03/10/09 10:38:44 [2896][-none-][FATAL] SECURITY: User authentication for Royden failed
    03/10/09 10:38:44 [2896][-none-][FATAL] FAILED LOGIN:attempts[1] - Royden

    I've attached a txt version of the phpinfo file created by diagnostics.

    Thank you in advance,

    Regards,

    Royden
    Attached Files Attached Files

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Version 5.2.0a (Build 5447) Comm. Ed. : Only able to login as admin

    Passwords are case-sensitive. Have you confirmed that the password you are entering is being entered in the correct case?

    Have you tried resetting the password for either of those users?
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  3. #3
    rbean is offline Junior Member
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    Default Re: Version 5.2.0a (Build 5447) Comm. Ed. : Only able to login as admin

    Thanks Angel,

    I was blinded by my own stupidity. Problem now solved due to your suggestion, thank you. If you dont mind I have another dumb question. How do I change the default currency to AUD$ from USD$.

    Regards,

    Royden

  4. #4
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Version 5.2.0a (Build 5447) Comm. Ed. : Only able to login as admin

    haha...no problem.

    Login as admin, click Admin to access the admin control panel and click Locale Settings to set your default currency.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

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