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Thread: Very odd issue with notes in 5.0.0

  1. #1
    dogfuel2 is offline Junior Member
    Join Date
    Feb 2009
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    Unhappy Very odd issue with notes in 5.0.0

    Using the notes subpanel under cases I can save notes as an administrator but cannot save as a non-admin member of another group (the group does have the proppper rights). For users there is no error, but also no note after save with or without an attachment - when I try as admin, it works as expected.

    All help and suggestions appreciated!!!

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Very odd issue with notes in 5.0.0

    Hi dogfuel

    1. Try to create a new Note under a Case as a normal user;
    2. Take a look at the tile of the file sugarcrm.log in the root of your SugarCRM installation;

    It is possible you will find any lines regarding that issue.

    If not, try to create a new user (just for testing purpose) and try to reproduce such issue.
    It is possible it is a user preference issue.

    Cheers
    André Lopes
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