VeryThinClient for SugarCRM

[pchelp]

I'm trying to install VeryThinClient for SugarCRM
This is an error message that I get:
Warning: copy(thin.php) [function.copy]:
failed to open stream: Permission denied in /var/www/sugar/ModuleInstall/ModuleInstaller.php on line 1518
Failed to copy /var/www/sugar/cache/upload/upgrades/temp/KaaJ7m/verythin/thin.php to thin.php

Installing it manually gives me access locally, but not externally.
I'm installing it on my Ubuntu.
When I install it on my shared hosting it works. I assume, this is because of the differences in apache settings
Any ideas?

[AlexAv]

Check your file system permissions.

[pchelp]

Setting the permissions straight solved the installation problem. Actually I set owner and group to apache user. (chown, chgrp)
But I still can't access thin.php from outside.
Also the sugarroot/thin.php is accessible from outside (it just takes 5 min to get to login page) the login ultimately fails after a long wait (couple of minutes)
sugar itself works fast and server response times are perfect.

[AlexAv]

Hi,

Can you get me a link for SugarCRM?

[AlexAv]

Thank you for a link that you sent to me from a pm.

Can you show thin.php code?

[pchelp]

I didn't alterate it.
<?php
if(!defined('sugarEntry'))define('sugarEntry', true);
/************************************************** *******************************
* SugarCRM is a customer relationship management program developed by
* SugarCRM, Inc. Copyright (C) 2004 - 2007 SugarCRM Inc.
*
* This program is free software; you can redistribute it and/or modify it under
* the terms of the GNU General Public License version 3 as published by the
* Free Software Foundation with the addition of the following permission added
* to Section 15 as permitted in Section 7(a): FOR ANY PART OF THE COVERED WORK
* IN WHICH THE COPYRIGHT IS OWNED BY SUGARCRM, SUGARCRM DISCLAIMS THE WARRANTY
* OF NON INFRINGEMENT OF THIRD PARTY RIGHTS.
*
* This program is distributed in the hope that it will be useful, but WITHOUT
* ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
* FOR A PARTICULAR PURPOSE. See the GNU General Public License for more
* details.
*
* You should have received a copy of the GNU General Public License along with
* this program; if not, see http://www.gnu.org/licenses or write to the Free
* Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
* 02110-1301 USA.
*
* You can contact SugarCRM, Inc. headquarters at 10050 North Wolfe Road,
* SW2-130, Cupertino, CA 95014, USA. or at email address contact@sugarcrm.com.
*
* The interactive user interfaces in modified source and object code versions
* of this program must display Appropriate Legal Notices, as required under
* Section 5 of the GNU General Public License version 3.
*
* In accordance with Section 7(b) of the GNU General Public License version 3,
* these Appropriate Legal Notices must retain the display of the "Powered by
* SugarCRM" logo. If the display of the logo is not reasonably feasible for
* technical reasons, the Appropriate Legal Notices must display the words
* "Powered by SugarCRM".
************************************************** ******************************/
/************************************************** *******************************
* Function: VeryThinClient for SugarCRM
* Description: Index file
* Author: Editha Kuske - 2008
************************************************** ******************************/

set_include_path(
dirname(__FILE__) . '/..' . PATH_SEPARATOR .
get_include_path()
);
//patch

include("thin/header.php");
require_once('thin/detail_masks.php');

if (isset($_SESSION['authenticated_user_id']) && ($_SESSION['authenticated_user_id'] > ' '))
{
if (isset($ar_bean_descr))
$str_head = ": ".$ar_bean_descr['module_name'];
switch ($modus)
{
case 'list':
$_SESSION['bean_id'] = "0";

header_line($bean,$modus);
$data_list_par = "bean=$bean&amp;modus=detail";
include("thin/show_list.php");
break;

case 'detail':
if (isset($_POST['btn_create']) || isset($_POST['btn_update']))
{
$thin_soap_client->getMetaData($ar_bean_descr);
if(execute_submit($bean_id,$ar_bean_descr))
{
$last_pos = count($_SESSION['location'])-1;
unset($_SESSION['location'][$last_pos]);
unset($GLOBALS['_POST']);
if ($bean_id)
header("Location: thin.php?bean=$bean&modus=detail&bean_id=$bean_id" );
}
}
else
if (isset($_GET['action']))
{
if ($_GET['action'] == select)
{
$sel_par = $_GET['sel_par'];
$related_bean = $_GET['related_bean'];
$mod1 = $ar_beans[$bean]['module_name'];
$mod2 = $ar_beans[$related_bean]['module_name'];
if ((($bean == 'Call')|| ($bean == 'Meeting')) && ($related_bean = 'Contact'))
{
// calls_contacts, meetings_contacts
$thin_soap_client->set_relationship($mod2,$sel_par,$mod1,$bean_id) ;
}
else
{
$thin_soap_client->set_relationship($mod1,$bean_id,$mod2,$sel_par) ;
}
}
$thin_soap_client->getModuleData($bean_id);
}
else
if ($bean_id != "0")
{
$thin_soap_client->getModuleData($bean_id);
}
$name = "";
if (isset($ar_meta_fields['name']['value']))
$name = $ar_meta_fields['name']['value'];

header_line($bean,$modus,$name);
if (!isset($GLOBALS['_GET']['scroll']) && !isset($GLOBALS['_POST']['search']))
{
$_SESSION['only_my_items'] = 1;
$_SESSION['start_pos'] = 0;
}
//print_r($ar_meta_fields);
include("thin/show_detail.php");
break;

case 'related':
include("thin/show_related.php");
break;

case 'copyright':
header_line($bean,$modus);
include("thin/copyright.php");
break;

default:
$_SESSION['only_my_items'] = 1;
$_SESSION['start_pos'] = 0;

header_line($bean,$modus);
$tr_odd[0] = "class=\"tr-odd\"";
$tr_odd[1] = "";
$i = 0;
foreach($ar_beans as $key => $val)
{
if ($val['main_menu'] == 'visible')
{
echo "
<tr><td colspan=\"2\" ".$tr_odd[$i]."><a href=\"thin.php?bean=$key&amp;modus=list\">".$val['module_name']."</a><br /></td></tr>
";
$i = ($i + 1)%2;
}
}
/*
echo "
<tr><td colspan=\"2\" $tr_odd><a href=\"thin.php?bean=Account&amp;modus=list\">Acco unts</a><br /></td></tr>
<tr><td colspan=\"2\" $tr_even><a href=\"thin.php?bean=Contact&amp;modus=list\">Cont acts</a><br /></td></tr>
<tr><td colspan=\"2\" $tr_odd><a href=\"thin.php?bean=Opportunity&amp;modus=list\"> Opportunities</a><br /></td></tr>
<tr><td colspan=\"2\" $tr_even>&nbsp;</td></tr>
<tr><td colspan=\"2\" $tr_even><a href=\"thin.php?bean=Call&amp;modus=list\">Calls</a><br /></td></tr>
<tr><td colspan=\"2\" $tr_odd><a href=\"thin.php?bean=Meeting&amp;modus=list\">Meet ings</a><br /></td></tr>
";
*/

//Calendar View <tr><td colspan=\"2\" $tr_odd><a href=\"thin.php?bean=Calendar&modus=list\">Calende r View</a><br /></td></tr>

break;
}
}
else
{
if (!empty($GLOBALS['_GET']))
header("Location: thin.php");
else
if (!empty($GLOBALS['_SESSION']))
unset($GLOBALS['_SESSION']);

login_form($user_name,$user_password,$login_failed );
}
include("thin/footer.php");
?>

[AlexAv]

There are several include and require_once files.
I think it is better to contact with VeryThinClient developers

[pchelp]

I did, but there is no response there. I don't think the problem is with their soft, as I installed the same package at another location (on shared hosting) and it works flawlessly.
The question is what could cause it to work locally (localhost/sugar/thin.php) and do not work on production (via external IP address). This is extremely weird, as sugar itself works locally and externally.

[AlexAv]

We Can Only Guess, why it not working ... Try to compare a php.ini settings.

[pchelp]

I carefully compared php.ini. Played with multiple settings. The one that on the hosted server (which works) doesn't include [soap].
Disabling all the lines of php.ini under [soap] on problematic server didn't change anything.