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Thread: "View Summary" sort order

  1. #1
    monkey is offline Sugar Community Member
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    Default "View Summary" sort order

    Is there a way to change the sort order of the Task history, under "View Summary" for an account to be by the date_started instead of by name?

  2. #2
    julian's Avatar
    julian is offline Sugar Team Member
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    Default Re: "View Summary" sort order

    Hello monkey,

    I'm not seeing a 'View Summary' link. Maybe you can post a screenshot showing me where this link is?
    Julian Ostrow
    Systems and Applications Engineer
    SugarCRM Inc.

  3. #3
    monkey is offline Sugar Community Member
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    Default Re: "View Summary" sort order

    The "View SUmmary" button is when you view an account and it appears under the History section. I am using a slightly older version of the software 4.01e, I believe. I have attached a screenshot of the relevant section.
    Attached Images Attached Images  

  4. #4
    julian's Avatar
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    Default Re: "View Summary" sort order

    Hello monkey,

    It looks like as of 4.2.0 (where this screenshot came from), the records are sorted by date:
    Attached Images Attached Images  
    Julian Ostrow
    Systems and Applications Engineer
    SugarCRM Inc.

  5. #5
    monkey is offline Sugar Community Member
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    Default Re: "View Summary" sort order

    Thanks, I will see what we can do about upgrading to 4.2.0.

  6. #6
    stevec is offline Sugar Community Member
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    Default Re: "View Summary" sort order

    Sorry - no - they're not sorted by date - they're sorted alphanumerically.

    That's fine with 'yyyy-mm-dd' order or US mm/dd/yyyy (generally) but with UK/Euro dd/mm/yyyy it goes all over the place.

    It was posted a number of times in the forum before the bugs site was up but it's never been fixed.

    I've put a bug up and it would be cool if it's addressed ASAP.


    Thanks

    http://www.sugarcrm.com/crm/?option=...f-44b21efcf04f

  7. #7
    rscameron is offline Sugar Community Member
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    Default Re: "View Summary" sort order

    can anyone advise if this problem was sorted or is there a fix?

    We are running in the UK and use dd/mm/yyyy formate but am still getting the sort order out of order.

    We are running SugarCRM 4.5.0h

    Regards

    Andy

  8. #8
    andydreisch's Avatar
    andydreisch is offline Sugar Team Member
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    Default Re: "View Summary" sort order

    The bug was marked closed way back in August.

    If it's still a problem I'd encourage you to open a new one and reference the old one (#7053).

    Andy
    Andy Dreisch
    Vice President, Online Team


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  9. #9
    rscameron is offline Sugar Community Member
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    Default Re: "View Summary" sort order

    Andy

    Will do, can't believe I am the only one though....unless it's just my set up

    Andy G

  10. #10
    andydreisch's Avatar
    andydreisch is offline Sugar Team Member
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    Default Re: "View Summary" sort order

    I agree. And as far as I know we sort by the actual date field (via a UNION) so the DB should take care of the sort.

    I'll ask Roger to chime in b/c he and I worked on this feature about a zillion years ago.

    Andy
    Andy Dreisch
    Vice President, Online Team


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