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Thread: Web Form Leads, what's the deal with Sugar...

  1. #1
    jasonbarone is offline Junior Member
    Join Date
    Dec 2008
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    4

    Default Web Form Leads, what's the deal with Sugar...

    I installed SugarCRM on my web server and so far it has been running pretty good. The main feature I'm looking to utilize is the Web Lead Forms. I'm not a developer or programmer by any means but I do understand the basics of HTML. One question... why is the Generated Web Form SO DIFFICULT TO MODIFY!!!! Sugar has a WYSIWYG editor, but you literally cannot modify anything at all. The Web Form gets generated as a huge Table with a blue background, it's super difficult to modify anything because of the table formatting...
    Salesforce had a much better generated form, and Zoho's was even better than SF, you could simply pull it into an HTML editor and easily make adjustments to it. Sugar's, however, is like the complete opposite. I can't even modify it using an HTML editor. I basically would have to deconstruct the entire form and build a new one, and that's not a possibility for me because I'm not a programmer, so I'd have to hire someone every time I need a Web Form installed on a website.

    Does anyone else have issues with this? Lead capture is one of the most important things for my business... I don't understand why the Generated Forms are next to impossible to edit. Why even stick a WYSIWYG editor in there?

    Anyone have an easy solution for me?

    Thanks.

  2. #2
    genius36 is offline Sugar Community Member
    Join Date
    Jul 2006
    Posts
    27

    Default Re: Web Form Leads, what's the deal with Sugar...

    I clicked on the html tab and took the code and put in dreamweaver then modified it and uploaded it to my site. It worked fine. But I agree, it's a WYSIWYG mess

  3. #3
    jasonbarone is offline Junior Member
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    Dec 2008
    Posts
    4

    Default Re: Web Form Leads, what's the deal with Sugar...

    Thanks for the response. Yea that's pretty much what I had to as well. I just saved the form and did what I could to with the HTML editor. It was still very difficult to work with because of the coding generated by the WYSIWYG editor. I'll keep working with it. I wish SugarCRM would just generate and table with hardly any formatting or text already in the form. It would make things very simple.

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