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Thread: Web to Lead Wordpress, submit not working

  1. #1
    notacoder is offline Junior Member
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    Default Web to Lead Wordpress, submit not working

    I created the Web To Lead form and copied the code into a page in my Wordpress site but the Submit button doesn't work.

    Do I need to have some sort of javascript plugin installed before it will work? Or is it something else?

    Thanks for your help

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Web to Lead Wordpress, submit not working

    you shouldn't need any plugins .... please explain the process you went through to create your wordpress page

  3. #3
    notacoder is offline Junior Member
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    Default Re: Web to Lead Wordpress, submit not working

    I created a simple Web To Lead form in SugarCRM then copied the code to the clipboard, went to my Wordpress blog and created a new Page, selected the html tab and pasted the code.

    The form looks like everything is fine. I can fill in the fields just fine. But when I hit the submit button, nothing happens. I noticed that if I hit the submit button without filling anything in, it does the validation and gives me the error message to fill in required fields. But if I fill in the fields and hit the button, nothing happens.

    thanks for your help.

  4. #4
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Web to Lead Wordpress, submit not working

    Check your sugar log to see if any errors are logged

  5. #5
    delreal is offline Junior Member
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    Default Re: Web to Lead Wordpress, submit not working

    I'm having the same issue.

  6. #6
    mmcfadden0001 is offline Junior Member
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    Default Re: Web to Lead Wordpress, submit not working

    Not sure you if you are still looking for a solution to this problem, but I was just having the same issue. What I found was that WP is cutting a major portion of the code when you try to paste into the html editor. The trick was to switch to the visual editor, adjust the spacing of the table and then switch back to html. When you are back to html, you have to paste back in the section of code that was removed. Hit update after that. DO NOT GO BACK TO VISUAL EDITOR! This will cause WP to cut the code again. Hope this helps.

  7. #7
    domsie is offline Member
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    Default Re: Web to Lead Wordpress, submit not working

    Quote Originally Posted by mmcfadden0001 View Post
    Not sure you if you are still looking for a solution to this problem, but I was just having the same issue. What I found was that WP is cutting a major portion of the code when you try to paste into the html editor. The trick was to switch to the visual editor, adjust the spacing of the table and then switch back to html. When you are back to html, you have to paste back in the section of code that was removed. Hit update after that. DO NOT GO BACK TO VISUAL EDITOR! This will cause WP to cut the code again. Hope this helps.
    Hi Guys

    I'm having the same problem where I take the html code from Sugar & paste it into my wordpress page.

    Everything is fine until I submit my details which is when an error occurs (message at bottom of page) & nothing happens? Is there a way that I can fix this?

    My error is on this page = http://www.outfin.com/outfin/?page_id=79

    Any help is much appreciated !

    Thanks
    Domsie

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