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Thread: WebtoLead does not store Multiple Select data

  1. #1
    gerrybakker is offline Member
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    Jun 2005
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    5

    Default WebtoLead does not store Multiple Select data

    WebtoLead does not store Multiple Select data

    If I create a webtolead form using Multiple Select fields the new lead that is generated and stored only displays the first value in the options for that field regardless of which selections I make. Multiple Select works within Sugar when editing a Lead record. Something is missing on the webtolead POST function. Any help out there? I have a client waiting and expecting this to work and I am stopped dead in my tracks.

    It has been a month since I first posted this and not a single response from anyone. Does anyone have any ideas how to address this? I've updated SugarCRM twice since that date and no solution seems to be coming this way. I would have thought it would have been an easy fix for the Sugar team. I can't imagine that anyone else hasn't run into this and complained about it. Is no one using the web to lead capture form feature in Campaigns?
    Last edited by gerrybakker; 2007-11-21 at 03:43 AM.

  2. #2
    humphreysusa is offline Member
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    Default Re: WebtoLead does not store Multiple Select data

    I am, though I have not found a way to do this, I remember reading somewhere that the values in Sugar are separated differently than most normal web multi-selects.

    If I come up with anything I'll put it up here though.

  3. #3
    humphreysusa is offline Member
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    Default Re: WebtoLead does not store Multiple Select data

    I took a look at the code on the Sugar forms and got it working with this:

    PHP Code:
    <select id="multiselect_name[]" name="multiselect_name[]" multiple="true" size="6" style="width: 265px;" title="" tabindex="1">
          <
    option label="Drop Down Description #1" value="drop_down_value#1" selected="selected">Web Page Text</option>
          <
    option label="Drop Down Description #2" value="drop_down_value#2" selected="selected">Web Page Text</option>
          <
    option label="Drop Down Description #3" value="drop_down_value#3" selected="selected">Web Page Text</option>
          <
    option label="Drop Down Description #4" value="drop_down_value#4" selected="selected">Web Page Text</option>
    </
    select

  4. #4
    leemoney24 is offline Sugar Community Member
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    Feb 2006
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    56

    Default Re: WebtoLead does not store Multiple Select data

    what was the magic trick? i am having this problem...and cannot get to work. only thing i found that was different so far was that multiple="multiple" instead of multiple="true". I changed that with no noticeable difference. Form only stores in Sugar the last multi-select item i selected.

  5. #5
    leemoney24 is offline Sugar Community Member
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    Feb 2006
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    Default SOLVED: WebtoLead does not store Multiple Select data

    To resolve, all I had to do was place a set of brackets after the input name: for example:

    name="lead_application_c[]"

    p.s. I also changed multiple="multiple" to multiple="true"
    Last edited by leemoney24; 2008-03-17 at 08:09 PM.

  6. #6
    humanesources is offline Junior Member
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    Feb 2011
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    1

    Thumbs up Re: WebtoLead does not store Multiple Select data

    Thank you SO much, humphreysusa and leemoney24! I had been searching the internet for a long time trying to find the solution! I can say that this workaround also applies to Sugar Pro 6.2.3 as well.

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