WebtoLead does not store Multiple Select data

[gerrybakker]

WebtoLead does not store Multiple Select data

If I create a webtolead form using Multiple Select fields the new lead that is generated and stored only displays the first value in the options for that field regardless of which selections I make. Multiple Select works within Sugar when editing a Lead record. Something is missing on the webtolead POST function. Any help out there? I have a client waiting and expecting this to work and I am stopped dead in my tracks.

It has been a month since I first posted this and not a single response from anyone. Does anyone have any ideas how to address this? I've updated SugarCRM twice since that date and no solution seems to be coming this way. I would have thought it would have been an easy fix for the Sugar team. I can't imagine that anyone else hasn't run into this and complained about it. Is no one using the web to lead capture form feature in Campaigns?

[humphreysusa]

I am, though I have not found a way to do this, I remember reading somewhere that the values in Sugar are separated differently than most normal web multi-selects.

If I come up with anything I'll put it up here though.

[humphreysusa]

I took a look at the code on the Sugar forms and got it working with this:

 <select id="multiselect_name[]" name="multiselect_name[]" multiple="true" size="6" style="width: 265px;" title="" tabindex="1">
      <option label="Drop Down Description #1" value="drop_down_value#1" selected="selected">Web Page Text</option>
      <option label="Drop Down Description #2" value="drop_down_value#2" selected="selected">Web Page Text</option>
      <option label="Drop Down Description #3" value="drop_down_value#3" selected="selected">Web Page Text</option>
      <option label="Drop Down Description #4" value="drop_down_value#4" selected="selected">Web Page Text</option>
</select> 
  

[leemoney24]

what was the magic trick? i am having this problem...and cannot get to work. only thing i found that was different so far was that multiple="multiple" instead of multiple="true". I changed that with no noticeable difference. Form only stores in Sugar the last multi-select item i selected.

[leemoney24]

To resolve, all I had to do was place a set of brackets after the input name: for example:

name="lead_application_c[]"

p.s. I also changed multiple="multiple" to multiple="true"

[humanesources]

Thank you SO much, humphreysusa and leemoney24! I had been searching the internet for a long time trying to find the solution! I can say that this workaround also applies to Sugar Pro 6.2.3 as well.