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Thread: What happens when license expires?

  1. #1
    slevin is offline Member
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    Default What happens when license expires?

    Hello
    We are using SugarCRM Enterprise Edition and our license is going to expire in about a week. We are trying to determine if we want to continue using Sugar and want to know what happens on the date the license expires? We use the customer portal and use it for tracking and working on cases. I appreciate any insight you can provide.
    Thanks

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: What happens when license expires?

    Users will not be able to login to the system. I am not sure what impacts it would have on portal users, if any.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    roxtec's Avatar
    roxtec is offline Sugar Community Member
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    Default Re: What happens when license expires?

    just renew licenses. Thats the only way to get access to the system. Thats the rule. Follow it. Way you want to let them expire???
    --
    Best regards

    Matthias Brück
    IT Manager, CRM Specialist IT Dep.
    Roxtec Int. AB
    +49 1724392462
    matthias.brueck@de.roxtec.com

    http://www.roxtec.com

    WE SEAL YOUR WORLD

  4. #4
    christianknoll's Avatar
    christianknoll is offline Sugar Community Member
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    Default Re: What happens when license expires?

    Then your licnese is expired. You can still setup a CE Verison and access it with the CE Verison (as long as the database is not on Oracle) if you accpte that you will loose some functions.

    christian.

    Quote Originally Posted by slevin View Post
    Hello
    We are using SugarCRM Enterprise Edition and our license is going to expire in about a week. We are trying to determine if we want to continue using Sugar and want to know what happens on the date the license expires? We use the customer portal and use it for tracking and working on cases. I appreciate any insight you can provide.
    Thanks

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