This may be a usability issue on our end, a permissions issue, a bug....I don't know.
When we click on "Accounts" from the top menu bar, then "Accounts" on the left menu bar, shouldn't we see a list of accounts? I can search for and find an account, but we believe it should be listing the accounts (otherwise, why is there a second "Accounts" button the left bar once you click "Accounts" on the top bar?
Leads, Opportunities, Contacts, Accounts, etc all have this problem for us. I've checked the roles and practically everything is set to "All" except for Delete which is set to "Owner".
Any help would be great!


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