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Thread: When checking email it prompts to d/l 'Index.php' !?

  1. #1
    ledg is offline Sugar Community Member
    Join Date
    Aug 2006
    Posts
    48

    Default When checking email it prompts to d/l 'Index.php' !?

    I have been using SugarCRM with no problems for months now, however just today when I pushed "Check Mail" it prompted me to download the Index.php?! Using FF...

    When using IE6 it says page cannot be displayed.

    Wtf!

    Why now?

    Does this have something to do with a size issue? Eg: someone has sent me a 20 meg file and php can't deal with it?

    Any help would be appreicated!
    Last edited by ledg; 2007-01-18 at 03:26 AM.
    Cheers,

    Leslie

    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    SugarCRM Version 4.5.0f (Build 1202)
    RedHat EL4 64bit
    PHP v4.3.9
    mySQL v14.7 Distro 4.1.20
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  2. #2
    ledg is offline Sugar Community Member
    Join Date
    Aug 2006
    Posts
    48

    Default Re: When checking email it prompts to d/l 'Index.php' !?

    Ok, sorted it out...

    Somemone sent me a 4.4 meg email, so I used KMail to download my email then went back in to sugar and all was well.

    What is the limit of sugars incomming email? And how do I increase it?
    Last edited by malcolmh; 2007-01-18 at 07:45 AM.
    Cheers,

    Leslie

    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    SugarCRM Version 4.5.0f (Build 1202)
    RedHat EL4 64bit
    PHP v4.3.9
    mySQL v14.7 Distro 4.1.20
    Apache v2.0.52

    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

  3. #3
    malcolmh's Avatar
    malcolmh is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Aug 2004
    Posts
    1,712

    Default Re: When checking email it prompts to d/l 'Index.php' !?

    Hi,

    Look initially at the value in Admin-> Settings, there you can increase the uploaf file size. Also check the value in php.ini
    Cheers Malcolm

    Genius4U Limited - Ingenious simple IT solutions for you / Genial einfache IT Lösungen für Sie
    http://www.genius4u.com or http://www.genius4u.de

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